Apple solves scuffgate?

[Fusion79]

According to this article, Apple has made changes in the production process to remedy the scuffing problem during shipping on the iPhone 5. Hopefully going forward new iPhone 5's wont be scuffed out of the box.

http://www.bgr.com/2012/10/10/iphone-5-scratches-scuffs-production-yield/

 

[SPEEDwithJJ]

That's very good news if Apple fixes "scuffgate".

 

[darngooddesign]

The article doesn't say anything about different manufacturing processes, it says they tightened up QC. This means that scuffed phones won't be shipped, rather than scuffs will be less likely to happen.

If your phone isn't scuffed why would it be elligible for a warranty exchange? And if it is scuffed, why didn't you swap it out?

 

[Interstella5555]

According to this article, Apple has made changes in the production process to remedy the scuffing problem during shipping on the iPhone 5. Wouldn't this be an admission of a manufacturing defect and be a valid reason for a warranty exchange?

http://www.bgr.com/2012/10/10/iphone-5-scratches-scuffs-production-yield/

Who cares? And no, changing manufacturing is a normal part of production.

 

[Fusion79]

The article doesn't say anything about different manufacturing processes, it says they tightened up QC. This means that scuffed phones won't be shipped, rather than scuffs will be less likely to happen.

If your phone isn't scuffed why would it be elligible for a warranty exchange? And if it is scuffed, why didn't you swap it out?

You are correct, I had not read the article closely enough. Need my morning coffee.

 

[darngooddesign]

You are correct, I had not read the article closely enough. Need my morning coffee.

No worries, but here is the thing if your phone isn't scratched why it be an issue for you? I assume you've used it normally and the scuffs happen from normal usage or even before you use it.

 

[Fusion79]

No worries, but here is the thing if your phone isn't scratched why it be an issue for you? I assume you've used it normally and the scuffs happen from normal usage or even before you use it.

My phone was fine when I got it but I have scuffs from usage. Since I take good care of my stuff and have not had issues before it bugs me somewhat. When I first read the article I read it as apple recognizing an actual problem with the phone. Like I said I had not read it right. Otherwise I love my phone. Since the scuffs are from my usage I am not going to push the issue with Apple.

 

[maflynn]

Please use the front page news article for this topic