Apple still replace cracked top case?

[barkjohn10]

I have a 2007 white Macbook with a cracked keyboard, I am pretty sure they replace the keyboard if it's cracked but I am not sure if they still do it. Also it has water damage that damaged the logic board but I am planning on replacing that myself, will apple try to make me pay them to replace the logic board?

 

[0007776]

You can always ask, but since the machine is that old I doubt they will fix anything on it for free.

 

[barkjohn10]

Well they won't even let me speak to a technical support person without a technical phone support or applecare. Also the support status say's the macbook is still available for support.

 

[Kebabselector]

They replaced mine last year (it was 4 years old a that point), the issue for you is the dead logic board. I'm sure as part of the QA with a repaired unit they'd want to test it. If the logic board is dead then they cannot. Can you fix the logic board first?

 

[benchlegs]

Absolutely they will!

Just make an appointment with the Genius Bar at your nearest Apple store. They fixed mine and they'll fix yours!

I didn't believe it either, but I went in anyway and came out with a 4 year old (2007) macbook that looks like new!

 

[benchlegs]

oops....sorry, didn't see the part of the damaged logic board. That I highly doubt they will fix.

Sorry 'bout that

 

[JJJosh41]

benchlegs: how much did it cost to have them replace the keyboard and surround? (I'm assuming you didn't have apple care)