Apple still replace cracked top case?

Discussion in 'MacBook' started by barkjohn10, Jul 16, 2011.

  1. barkjohn10 macrumors newbie

    Joined:
    Apr 7, 2011
    #1
    I have a 2007 white Macbook with a cracked keyboard, I am pretty sure they replace the keyboard if it's cracked but I am not sure if they still do it. Also it has water damage that damaged the logic board but I am planning on replacing that myself, will apple try to make me pay them to replace the logic board?
     
  2. mrkramer macrumors 603

    mrkramer

    Joined:
    Jul 11, 2006
    Location:
    Somewhere
    #2
    You can always ask, but since the machine is that old I doubt they will fix anything on it for free.
     
  3. barkjohn10 thread starter macrumors newbie

    Joined:
    Apr 7, 2011
    #3
    Well they won't even let me speak to a technical support person without a technical phone support or applecare. Also the support status say's the macbook is still available for support.
     
  4. Kebabselector macrumors 68030

    Kebabselector

    Joined:
    May 25, 2007
    Location:
    Birmingham, UK
    #4
    They replaced mine last year (it was 4 years old a that point), the issue for you is the dead logic board. I'm sure as part of the QA with a repaired unit they'd want to test it. If the logic board is dead then they cannot. Can you fix the logic board first?
     
  5. benchlegs macrumors member

    benchlegs

    Joined:
    Apr 22, 2011
    Location:
    Arizona
    #5
    Absolutely they will!

    Just make an appointment with the Genius Bar at your nearest Apple store. They fixed mine and they'll fix yours!

    I didn't believe it either, but I went in anyway and came out with a 4 year old (2007) macbook that looks like new!
     
  6. benchlegs macrumors member

    benchlegs

    Joined:
    Apr 22, 2011
    Location:
    Arizona
    #6
    oops....sorry, didn't see the part of the damaged logic board. That I highly doubt they will fix.

    Sorry 'bout that
     
  7. JJJosh41 macrumors regular

    Joined:
    Oct 8, 2008
    #7
    benchlegs: how much did it cost to have them replace the keyboard and surround? (I'm assuming you didn't have apple care)
     

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