So my friend scratched up my iphone 3G and being a bit of a perfectionist it really got to me, so i rang up the apples in the sky and requested a new one at 146 GBP. a bit much just to get rid of a few scratches but i thought I could make the money back selling the scratched up one on ebay. The apples phoned up to confirm whether I want them to swap them... wait SWAP THEM! I bloody well paid for the first one, they want to keep it after i've paid for it! paying for two handsets gets you two doesn't it? how come with apple i literally have to pay twice? is this normal? Im going to go for round 2 with those foul stinking rotten moldy apples tomorrow... anybody else have this problem?