I 2nd this post. Mac Rumors you need to fix this.
Apple is not 'recalling' them, the Chinese manufacturer is, or apple is rejecting them. Big difference. Recalls are a serious matter
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Apple Stopping Sales Of Some Verizon iPads
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Apple is not 'recalling' them, the Chinese manufacturer is, or apple is rejecting them. Big difference. Recalls are a serious matter
If true, one of the consequences given is the following...
...Verizon iPad 2s that have had cellular service activated to be unable to bring up account information for viewing and editing.
This is surprising, as this issue has existed since day 1 of the Verizon iPad.
I personally could not view my Verizon account on the ipad since day 1.
My Verizon ipad would just not connect reliably, and I returned it for AT&T. Everyone I know is returning their Verizon ipads as well due to connection issues.
Apple has been aware of this for a long time. I guess this must have been a tough bug to trace.
Indirectly, this highlights what has already been reported about Verizon customer service.
As been reported before, if you lose you Verizon ipad, or have it stolen, and call Verizon customer support, they have no idea how to stop your automatic payments to the iPad. (for CDMA service)
If you spend a few days like I did, and finally get someone higher up who kind of knows what you are asking, you will finally get there.
The ONLY way for Verizon to find you account is thru the IMEI number.
They cannot stop your auto payments any other way.
So, Lost, broken, returned ipad owners are screwed.
So, what this article tells me is that Verizons database did not pick up duplicate IMEI numbers for a long time, if at all.
Verizon has some serious issues. I wouldnt be surprised if the Verizon shipping isnt expanded and delayed for a longer time. From what I see at two local stores, Verizon ipads are being returned at a large rate.
...Verizon iPad 2s that have had cellular service activated to be unable to bring up account information for viewing and editing.
This is surprising, as this issue has existed since day 1 of the Verizon iPad.
I personally could not view my Verizon account on the ipad since day 1.
My Verizon ipad would just not connect reliably, and I returned it for AT&T. Everyone I know is returning their Verizon ipads as well due to connection issues.
Apple has been aware of this for a long time. I guess this must have been a tough bug to trace.
Indirectly, this highlights what has already been reported about Verizon customer service.
As been reported before, if you lose you Verizon ipad, or have it stolen, and call Verizon customer support, they have no idea how to stop your automatic payments to the iPad. (for CDMA service)
If you spend a few days like I did, and finally get someone higher up who kind of knows what you are asking, you will finally get there.
The ONLY way for Verizon to find you account is thru the IMEI number.
They cannot stop your auto payments any other way.
So, Lost, broken, returned ipad owners are screwed.
So, what this article tells me is that Verizons database did not pick up duplicate IMEI numbers for a long time, if at all.
Verizon has some serious issues. I wouldnt be surprised if the Verizon shipping isnt expanded and delayed for a longer time. From what I see at two local stores, Verizon ipads are being returned at a large rate.
So Ford buys airbags from XYZ and XYZ has a problem with the airbags and the airbags need to be recalled. Who does the recalling for the vehicles with the problematic airbags?
"In the latest news, Ford is rejecting cars where XYZ has supplied faulty airbags"
You're obviously clueless.
The MEID is stored on the device and cannot be changed (CDMA or GSM). If this happened with AT&T, the devices would still require replacement.
Agreed, I dont even have anything to say about the topic. I just think it needs to be noted that I used to respect this website to be a reliable source of well-written, informative, and interesting articles. Now it just seems like we get blurbs about stuff other websites report on. Then on slow days we get fed a duplicate story. =/
interesting cause I am able to pull up my account information just fine on my 64GB iPad 2 Verizon 3G and the one time I had to take it in to get replaced (right after I got it because of dead pixels and backlight shinning through) they were easily able to pull up my info and cancel it and put on the new iPad....
Absolutely.
You must have really low expectations if you are happy with your mobile provider, at least here in America.
In every single customer satisfaction survey, the big four national carriers all suck. Verizon is a 37" giant in a land of three-foot midgets. None of them can be proud of their ratings.
If you want to talk about good cellular providers, you basically have to move the discussion outside of North America.
I can't for the life of me understand why anyone would defend AT&T, Verizon, T-Mobile USA, or Sprint.
I bought a Verizon model iPad 2 a few days ago. I didn't bother to register it with Apple when I started using it and I didn't sign up for a data plan with Verizon. When I read about this problem yesterday, I registered the iPad hoping that entering the S/N would spit back some sort of notice or email from Apple if my unit had the problem. When the registration process went smoothly, I decided to activate a data plan with Verizon to see if that would work. That worked just fine.
I wanted to keep my iPad because it has minimal backlight bleed, it has no dead or stuck pixels, and it connects reliably to my wireless router -- issues that are the subject of lengthy forum threads. So, if another iPad 2 has my MEID, I've claimed it!
I wanted to keep my iPad because it has minimal backlight bleed, it has no dead or stuck pixels, and it connects reliably to my wireless router -- issues that are the subject of lengthy forum threads. So, if another iPad 2 has my MEID, I've claimed it!
So, who cares?
Besides that occurs every day in a huge number of stories about all kinds of things.
It's only a problem when it's the almighty Apple, the company that is worshiped by fervent mac addicts. They love to cry and whine.
$#@T happens all the time as long as humans are involved!
Just got a recall notice from Honda that my CRV airbag switch may malfunction and metal pieces flying out might kill me.
So, duplicate ipad2 numbers intercepted by Apple are an issue?
Can you hear me now?
Apple will definitely get some of their people to control Verizon from making mistakes like this.
Funny how people blame Apple when the truth is, all this is done by Foxconn in china, I like to see a report that was investigated correctly putting blame on the manufacture that Apple uses since it was them that caused this problem. (Foxconn Messed up, Apple takes the blame and story gets spun to get page clicks".
And you are correct about the damage, but Foxconn needs to take the blame for this screw up, not Apple directly but indirectly , but in turn Apple are the ones that need to Address the issue to the press. But it does make news and page clicks for those that write up and spin it they way they want. Oh well.
A duplicate IMEI won't result in a "ride in a police car" to whoever said that. BTW, these are MEIDs, not IMEIs. Though IMEI and MEID are compatible so that's a technicality...
In CDMA, duplicate MEIDs just won't work after the first one.
In GSM... surprise surprise... duplicate IMEIs would go unnoticed in the US. There are tons of Chinese phones that all have the exact same IMEI. No problem except in the few countries that require governments to verify and track IMEIs to manage counterfeit/stolen goods. And even then, no one will get a ride in a police car for a Chinese phone. It just won't work.
In CDMA, duplicate MEIDs just won't work after the first one.
In GSM... surprise surprise... duplicate IMEIs would go unnoticed in the US. There are tons of Chinese phones that all have the exact same IMEI. No problem except in the few countries that require governments to verify and track IMEIs to manage counterfeit/stolen goods. And even then, no one will get a ride in a police car for a Chinese phone. It just won't work.
An interesting thing in the USA is that AT&T fairly often pings the devices people are using, to get the IMEI, so they can notice if someone is using a device that requires a more expensive data plan.
Hence you wouldn't want a GSM dumbphone that had cloned a smartphone's IMEI !
This is absolutely nothing to do with Foxconn, they assemble stuff.
All testing and setup of devices is done by Apple systems, the workers plug stuff in when told and the systems do the rest.
No communication from Apple.
I had one of these Verizon units that was on the local UPS truck before being pulled back. While I understand that they couldn't let these reach the wild, I am a bit miffed that to this moment Apple hasn't contacted me at all about the issue. My tracking info says that it's on it's way back to Elk Grove, and on my AppleStore account I can see an unexplained new "free" iPad2 has been ordered for me (at the back of the line) with now a full 6 weeks from original order to delivery. But Apple hasn't contacted me at all. Not an email, a note, a call or an official announcement of why this happened and what to expect. If I was a new Apple customer who didn't frequent rumors sites I'd be clueless why I was being treated this way, and wouldn't likely be buying from them again.
The only communication that I have received from Apple was an email Sunday congratulating me on my new iPad (that I don't have and won't for a month) and outlining the great features....
Yes, I know I can call customer service, complain and get $50 or some accessories for free, (and I will be shortly) but I shouldn't have to complain to get at least a cursory email explaining that there is an issue with my order for an $800 item that was supposed to be delivered last Thursday. This is just bad customer service, and certainly could have been handled better.
I had one of these Verizon units that was on the local UPS truck before being pulled back. While I understand that they couldn't let these reach the wild, I am a bit miffed that to this moment Apple hasn't contacted me at all about the issue. My tracking info says that it's on it's way back to Elk Grove, and on my AppleStore account I can see an unexplained new "free" iPad2 has been ordered for me (at the back of the line) with now a full 6 weeks from original order to delivery. But Apple hasn't contacted me at all. Not an email, a note, a call or an official announcement of why this happened and what to expect. If I was a new Apple customer who didn't frequent rumors sites I'd be clueless why I was being treated this way, and wouldn't likely be buying from them again.
The only communication that I have received from Apple was an email Sunday congratulating me on my new iPad (that I don't have and won't for a month) and outlining the great features....
Yes, I know I can call customer service, complain and get $50 or some accessories for free, (and I will be shortly) but I shouldn't have to complain to get at least a cursory email explaining that there is an issue with my order for an $800 item that was supposed to be delivered last Thursday. This is just bad customer service, and certainly could have been handled better.
The iPad I got my dad for Fathers Day is a victim of this. We ordered 2 using AMEX points and one was returned to sender but not the other for some reason, even though it is affected. I called Verizon today to get it setup and they said the MEID number for this iPad is for a 64GB but the in truth I have a 32GB. Am I the only one to have one of these in the wild?