Apple store anti reflective coating repair

Discussion in 'MacBook Pro' started by Dekema2, Jan 3, 2017.

  1. Dekema2 macrumors 6502a

    Dekema2

    Joined:
    Jul 27, 2012
    Location:
    WNY or Utica
    #1
    A year ago there were a bunch of articles claiming Apple would repair the anti reflective coating free of charge. After doing a Google Search, I haven't found anything official other than a bunch of news articles. Has anyone actually gotten their screen repaired for free if the coating failed? I have an appointment set up but I don't want to be looked at like I have 2 heads when I go in.
     
  2. Grolubao macrumors 65816

    Grolubao

    Joined:
    Dec 23, 2008
    Location:
    London, UK
    #2
    Yes, it's official. They'll fix it, at least they fixed my brother's MacBook Pro
     
  3. Dekema2 thread starter macrumors 6502a

    Dekema2

    Joined:
    Jul 27, 2012
    Location:
    WNY or Utica
    #3
    Is the kind of screen different, or the same?

    Do they refuse if it isn't worn down enough?

    Thanks.
     
  4. Bending Pixels macrumors 65816

    Joined:
    Jul 22, 2010
    #4
    I only had a couple of spots on mine - most in the corners, but one developed in the middle of the screen. No hassles on replacing it (other than they had to order the part).
     
  5. BeagleMeister macrumors member

    BeagleMeister

    Joined:
    May 5, 2015
    #5
    They replaced my 2013 rMBP with a 2015 rMBP under AppleCare for this issue.
     
  6. Calby macrumors 6502

    Calby

    Joined:
    Dec 30, 2015
    Location:
    Sweden, Gävle
    #6
    Wow nice! Here is way you should buy applecare.
     
  7. SDColorado macrumors 65816

    SDColorado

    Joined:
    Nov 6, 2011
    Location:
    Highlands Ranch, CO
    #7
    They just replaced the screen on my 13" MBP because it had a small wear spot in the reflective coating, about the size of an eraser head. No problems, no questions. Had in back in 3 days, all covered by AppleCare
     
  8. Calby macrumors 6502

    Calby

    Joined:
    Dec 30, 2015
    Location:
    Sweden, Gävle
    #8
    What model?
     
  9. SDColorado macrumors 65816

    SDColorado

    Joined:
    Nov 6, 2011
    Location:
    Highlands Ranch, CO
    #9
    The '14 model in my sig. Luckily it had 92 days of AppleCare remaining. They took a look at it, said they couldn't tell what caused it, but it didn't matter, I had AppleCare and they would take care of it. They took it in and replaced it.

    Parts and Services
    Item Number Description Price Amount Due Customer KBB
    661-8153 Display Assembly
    Replacement Serial No: DCN64625PCPFY1FA5 $ 396.59 $ 0.00
    S1490LL/A Hardware Repair Labor $ 79.00 $ 0.00
    Total (Tax Not Included) $ 475.59 $ 0.00
     
  10. brop52 macrumors 68000

    brop52

    Joined:
    Feb 26, 2007
    Location:
    Michigan
    #10
    They replaced my wife's display a year after AppleCare was expired. 13" early 2015 rMBP
     
  11. Calby macrumors 6502

    Calby

    Joined:
    Dec 30, 2015
    Location:
    Sweden, Gävle
    #11
    Are sure it's a 2015 that your wife did have?
    AppleCare is for 3 years and if you did buy the mbp in 2015 the applecare has not expired yet
     

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