Apple Store App for iOS Adds Saved Item Lists for Easy Sharing With Product Specialists

[MacRumors]

The Apple Store app for iOS was updated today with a new feature that lets you easily save items to lists, share them with a specialist online or during a store visit, and then get a recap of your visit to help you later purchase your items.

After you've saved items to a list, they can be found in a new Saved Items section on your account page accessible via your profile picture at the top right of the app interface, and once you've met with a specialist about a list, you'll be able to see notes and suggestions on it in a new Session Recaps section.

Today's update also brings Audio Descriptions to product videos to let you hear details about the products if you are unable to watch the videos on your screen.

The Apple Store app is a free download from the App Store.

Article Link: Apple Store App for iOS Adds Saved Item Lists for Easy Sharing With Product Specialists

 

[TheYayAreaLiving 🎗️]

This will be handy but during a visit, Apple stores are way too crowded.

 

[Jws]

I'm trying to understand how the saved lists work.

1. You add items to list you're interested in.
2. You go to Apple Store and discuss items in list with employee.
3. Employee adds notes/suggestions that you can look at later?
4. You view notes/suggestions later when ready to buy?

I can't really see myself using this feature unless I've misunderstood it. I think I'd probably be more interested in buying the item at the store instead of waiting--or postponing my trip until I'm ready to spend the money.

 

[OwlBundy]

I wish they would add this back to the App Store. I used the wish list feature all the time for apps. It was seamless and much better than sharing to notes or using a third party app.

 

[rorschach]

I'm trying to understand how the saved lists work.

1. You add items to list you're interested in.
2. You go to Apple Store and discuss items in list with employee.
3. Employee adds notes/suggestions that you can look at later?
4. You view notes/suggestions later when ready to buy?

I can't really see myself using this feature unless I've misunderstood it. I think I'd probably be more interested in buying the item at the store instead of waiting--or postponing my trip until I'm ready to spend the money.

You can add items to the list and then the specialist can scan the QR code and directly add them into their POS. It saves a bit of time, especially for less tech savvy people who maybe don’t know exactly what configuration they were thinking of. Probably not as useful for most here.

It works in the reverse — you go into the store, discuss some options, and want to go home and think about it or buy later. Employee can create a list and share it with you.

 

[Mockletoy]

This would also be quite helpful for people who have friends and relatives who don't really know how to shop for tech stuff. You could build a list for them and send them off to the Apple store without worrying that they'll come back with an iPod and start hounding you about why they can't make phone calls.

Also, and kind of randomly, does anyone else feel totally weird when buying something from a physical Apple store with the app, paying for it, and just ... walking out? Without ever even talking to anyone (the way I prefer to carry out all of my social interactions!)?

I get all twitchy between my shoulder blades every time, feeling like they're all staring daggers at me and are going to tackle me as I try to walk out the door.

 

[Amazing Iceman]

Let's prepare to be chased around by virtual salesmen!

LOL, I don't think it will get this bad. It seems like a convenient feature to have.

 

[antiprotest]

I have noticed in recent years that the sales people in store (not necessarily the people that diagnose and fix phones) know way less than I do about Apple hardware and software and services. I am not a dev or tech person but just a "power user." Do other people notice the same thing or are the people I encountered exceptions?

 

[lovehateapple]

Apple should put an Apple store app on Google Play / Android, lol

 

[newbmacuser2021]

Apple should put an Apple store app on Google Play / Android, lol

That’s not a terrible idea, actually.

 

[UnusedLoginID]

I have noticed in recent years that the sales people in store (not necessarily the people that diagnose and fix phones) know way less than I do about Apple hardware and software and services than I do. I am not a dev or tech person but just a "power user." Do other people notice the same thing or are the people I encountered exceptions?

If you're 25 or over, there is a great chance you'll know more than any 20-year old at the store... Not surprising.

 

[UnusedLoginID]

This would also be quite helpful for people who have friends and relatives who don't really know how to shop for tech stuff. You could build a list for them and send them off to the Apple store without worrying that they'll come back with an iPod and start hounding you about why they can't make phone calls.

Why don't you help them order online then? Why send them to a store where they won't know which questions to ask, how to answer questions from the sales people and right now won't leave with a product anyway since everything is pretty much backlogged into December or January.

 

[winxmac]

There is Apple Music app for android but I don't think there is an Apple Store app for android yet so I don't understand why it is referred to as Apple Store app for iOS [in this article]

 

[Lexdexia]

Nice, this will come in handy when I’m playing the quality control lottery.

 

[Chrjy]

This would also be quite helpful for people who have friends and relatives who don't really know how to shop for tech stuff. You could build a list for them and send them off to the Apple store without worrying that they'll come back with an iPod and start hounding you about why they can't make phone calls.

Also, and kind of randomly, does anyone else feel totally weird when buying something from a physical Apple store with the app, paying for it, and just ... walking out? Without ever even talking to anyone (the way I prefer to carry out all of my social interactions!)?

I get all twitchy between my shoulder blades every time, feeling like they're all staring daggers at me and are going to tackle me as I try to walk out the door.

Totally on the same page ?

 

[Abazigal]

I would like the App Store include a bookmark section as well. Some way of adding apps to a "wish list". Sometimes, I come across an app that looks interesting, but am not ready to commit to a purchase there and then. I could go back to review it later.

There's (again) an app for this, but would be nice if I could do this within the app itself.

 

[antiprotest]

If you're 25 or over, there is a great chance you'll know more than any 20-year old at the store... Not surprising.

It is surprising to me, because they deal with the products and services continuously, and they should have received training and it is their job to know. Also I have dealt with people who work their in different ages and they're all very inept.

 

[duck apple]

Why should I rely on this come and go feature?
I lost my list for most wanted apps (waiting for discount sale) in App Store when they removed this feature at whim.

 

[svish]

Might be useful, though I don't see many people using this. Specialist can easily check for availability of products at a specific shop.

 

[Shirasaki]

I have noticed in recent years that the sales people in store (not necessarily the people that diagnose and fix phones) know way less than I do about Apple hardware and software and services than I do. I am not a dev or tech person but just a "power user." Do other people notice the same thing or are the people I encountered exceptions?

You are not alone. The way I’m interacting with apple store sales person is half testing their knowledge half asking legit questions, as I know enough knowledge except a few to make a more informed decision before walking in already.

 

[Shirasaki]

It is surprising to me, because they deal with the products and services continuously, and they should have received training and it is their job to know. Also I have dealt with people who work their in different ages and they're all very inept.

Apple doesn’t train people the way many other companies do I think. They are more of a tool for Apple than anything else, with stricter rules and tight lip when customers are asking tricky questions.

 

[webbuzz]

During the two visits to an Apple Store that I have tried to use the Apple Store iOS app, both associates had zero clue, and had to ask another associate for help.