...order Next online with Apple. You must go to a store." I'm a NY'er and I got this very frustrating message last night while trying to order through the Apple Store App (couldn't get through on the website at all). I got it multiple times, trying both of our lines with multiple phone configurations. Local cousin got the same message. Wonder if it was a glitch or a thing? Had to go to ATT where I ordered more or less without issue.