Hey everyone, I've just spoke to someone on the Apple store chat and they said if I buy a Mac, open it, decide I don't like it and send it back within 14 days I will be charged a 10% open box fee. Can anyone confirm this? I thought you got a full refund as I returned a 21.5" iMac last year and had no problems. I don't know if the person I spoke too was talking rubbish or if it's a new policy. Thanks.