Apple Store customer support shout-out

[DougBTX]

Just got back from my local Apple Store. I had the melting-macbook-power-cable issue (similar to this), five minutes after entering the packed store, I walked out with a bran new 85W power supply.

Looks like it has much the same design as the old one, I expect it to fail in the same way in 3-4 years, but pleased with the replacement service, so a shout-out is in order.

 

[sn00pie]

Yeah, its great that their service is so great when it comes to these things. Who really wants to have to shell out $150 for a charger?

 

[NC MacGuy]

Yeah, its great that their service is so great when it comes to these things. Who really wants to have to shell out $150 for a charger?

Especially since Apple is the only manufacturer of their proprietary magsafe. Apple almost has to exchange them or face potential lawsuits should one burn up more than a computer.

 

[rgarjr]

how packed was the store? They get ridiculously amount of people in there nowadays.

 

[noodle654]

how packed was the store? They get ridiculously amount of people in there nowadays.

Yes they do. Every time I go to the one in Bridgewater it is jam packed with people. I think they even expanded the store back further to make more room for everything.