Apple Store customer support shout-out

Discussion in 'MacBook' started by DougBTX, Jun 27, 2009.

  1. DougBTX macrumors newbie

    Joined:
    Aug 20, 2005
    #1
    Just got back from my local Apple Store. I had the melting-macbook-power-cable issue (similar to this), five minutes after entering the packed store, I walked out with a bran new 85W power supply.

    Looks like it has much the same design as the old one, I expect it to fail in the same way in 3-4 years, but pleased with the replacement service, so a shout-out is in order.
     
  2. sn00pie macrumors 6502a

    sn00pie

    Joined:
    Jun 25, 2008
    Location:
    United States
    #2
    Yeah, its great that their service is so great when it comes to these things. Who really wants to have to shell out $150 for a charger?
     
  3. NC MacGuy macrumors 603

    NC MacGuy

    Joined:
    Feb 9, 2005
    Location:
    The good side of the grass.
    #3
    Especially since Apple is the only manufacturer of their proprietary magsafe. Apple almost has to exchange them or face potential lawsuits should one burn up more than a computer.
     
  4. rgarjr macrumors 603

    rgarjr

    Joined:
    Apr 2, 2009
    Location:
    Southern Cal
    #4
    how packed was the store? They get ridiculously amount of people in there nowadays. :eek:
     
  5. noodle654 macrumors 68020

    noodle654

    Joined:
    Jun 2, 2005
    Location:
    Never Ender
    #5
    Yes they do. Every time I go to the one in Bridgewater it is jam packed with people. I think they even expanded the store back further to make more room for everything.
     

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