Apple store exchange policy question?

Hauntedhallows

macrumors newbie
Original poster
Feb 3, 2012
28
0
I purchased a new 16gb iPad 3rd gen on Friday at the apple store. I soon realized 16gb is not enough, I was curious if anyone knows if they will let me swap it out for a 32gb. I am not sure if the 14 return policy they told me about is only for manufacturer defects only!
 

kjlake

macrumors member
Jul 15, 2010
60
0
Yep - just got back from the apple store after doing the exact same thing - no problem...
 

deeddawg

macrumors G3
Jun 14, 2010
8,299
2,176
US
Is there a difference between exchange and return then buy the other? Just curious how it works and what your receipt ends up looking like? I've done warranty exchange before well after purchase, but not an exchange during return window.
 

sydia21

macrumors regular
Jul 1, 2010
215
27
Washington, DC
Is there a difference between exchange and return then buy the other? Just curious how it works and what your receipt ends up looking like? I've done warranty exchange before well after purchase, but not an exchange during return window.
Your receipt shows your orig purchase as a credit, the new charge and then the difference that you have to pay at the bottom.

I also took mine into a store to exchange a 16gb to a 32gb. Actually ended up getting a credit of about $8.00 in taxes cuz I live in DC but exchanged mine in VA.

Totally easy exchange and worry free. Hope this helps.
 

engelke2010

macrumors 65816
Mar 28, 2010
1,015
83
It also depends on which store you speak to. I am about to exchange my AT&T 32GB for Verizon 32GB. I called the store closest to me and was told I could exchange it but had to stand in line and wait. If they run out, then I am out of luck. I didn't like that answer and called another one. They told me I could call in the morning and if they had the one I want in stock they would hold on to one for me until later that day. I'm starting to think about upgrading to 64GB if that is available.