I had to take my Macbook Pro to the Apple Store today to get it fixed (1 hour trip to get there). I just wanted to post my satisfaction with how the Apple Store handles repairs. My MBP had a broken DVD drive (which was weird, because it still read CDs). I expected to have to wait a week for it to get fixed, but I was in and out of the store in a half hour. I was lucky enough that they had a replacement drive in the store, so the Genius guy just went back and did the repair while I waited. This was a pleasant surprise for me. Something else this experience has convinced me of is that the extended AppleCare plan is definitely worth it. I'm still on my free year of service, but the price of fixing the drive would have been more than the cost of buying AppleCare for another two years. You can still buy it at any time before your free year is up, correct?