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It's probably one of those high quality batteries that apple started using from iPhone 6 on...

Do you know the difference between software and hardware? The iPhone 6 is the earliest applicable phone for the software throttling based on battery health. The hardware is the battery itself.

But if you're going to stick with this ridiculous conspiracy theory and talk about poor batches of batteries, perhaps you should start with the iPhone 5...
 
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Doesnt a 3rd party battery void the warranty? I doubt they would replace a battery if you messed with it yourself. I am sure there is a way for them to tell before opening up the phone. Some kind of marker

They can't tell what inside before opening it, voltage=voltage.

Except of course when you are honest and tell them there's a non Apple battery inside.
 
Lithium-ion batteries are pretty terrifying. Look up one of those "laptop on fire" videos sometime. Once that reaction starts and all that chemical energy gets released, it's insane. Whatever the replacement for lithium-ion batteries is, it just can't come soon enough.
Any replacement for Lithium-ion batteries is likely to be less safe since it would probably be designed to store more energy which is the whole point of the battery.
 
Non story!
Or maybe a third party battery.

That's a bit callous. An employee was directly harmed with a burnt hand needing medical attention, another few hurt (probably trampbled or inhalation). Still great the store handled the issue well.

One thing to consider is if this phone had an end user aftermarket battery or not. Future iPhones and MacBooks I'm sure will not only have battery calibration but also battery health to detect potential harmful faults such as this.

Long term the industry really needs new battery technology altogether.
 
It happened as he was removing it. If he had already unplugged it, most likely he punctured it or bent it. Battery repair is not without risk. They’re volatile.
 
Or maybe a third party battery.
Try again - Apple won't replace a non-Apple battery when doing repairs.
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The article doesn't state that the Genius was installing the battery.
What article are you referring to ? The one above that states, "Zurich police said that the incident happened as the worker was removing the battery from the iPhone" ?
 
Any replacement for Lithium-ion batteries is likely to be less safe since it would probably be designed to store more energy which is the whole point of the battery.
Yeah, I'm not a chemist or an electricial engineer so I couldn't really speculate on the hypothetical safety features of a piece of tech that may not even exist yet.
 
That's a bit callous. An employee was directly harmed with a burnt hand needing medical attention, another few hurt (probably trampbled or inhalation). Still great the store handled the issue well.

One thing to consider is if this phone had an end user aftermarket battery or not. Future iPhones and MacBooks I'm sure will not only have battery calibration but also battery health to detect potential harmful faults such as this.

Long term the industry really needs new battery technology altogether.

Wasn't meant to be (callous).

I agree with your last point, we really DO need new tech.


Try again - Apple won't replace a non-Apple battery when doing repairs.
[doublepost=1515524181][/doublepost] What article are you referring to ? The one above that states, "Zurich police said that the incident happened as the worker was removing the battery from the iPhone" ?

Apple only finds open after they opened the iPhone if the owner doesn't tell him.

Removing the battery does not HAVE to be physically removing just yet, he might have opened it and it happened, there are also fake Apple batteries.
 
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If the tech opened it up and noticed a third party battery, they wouldn't have proceeded to remove it. It almost certainly was a genuine battery in that case.
I have been working in phone repairs for the last 15 years. The only times I have seen a battery overheat/explode/smoke, whatever you want to call it, is upon removing an iPhone battery. iFixit make it look easy with the pull tabs, but let me tell you, once that battery has been in for 1+ years, those pull tabs aint working! You usually need to wedge things under and round each side to break the adhesive (Use a flexible opening tool etc). That's when you puncture the battery, or you have to deform it pretty extreme to get it off the old adhesive. I personally experienced it twice in about 500+ batteries replacements, but there are some that puncture and nothing happens as well. I imagine this being an iP6, it was a PITA to remove and they used a tool to try help remove it and it punctured it.
 
If the tech opened it up and noticed a third party battery, they wouldn't have proceeded to remove it. It almost certainly was a genuine battery in that case.
I have been working in phone repairs for the last 15 years. The only times I have seen a battery overheat/explode/smoke, whatever you want to call it, is upon removing an iPhone battery. iFixit make it look easy with the pull tabs, but let me tell you, once that battery has been in for 1+ years, those pull tabs aint working! You usually need to wedge things under and round each side to break the adhesive (Use a flexible opening tool etc). That's when you puncture the battery, or you have to deform it pretty extreme to get it off the old adhesive. I personally experienced it twice in about 500+ batteries replacements, but there are some that puncture and nothing happens as well. I imagine this being an iP6, it was a PITA to remove and they used a tool to try help remove it and it punctured it.


If that is the case and I don't doubt you had some 'exploding' batteries then my question is, why doesn't Apple have any preventive procedures in place like mandatory fume hoods and safe cabinet you can toss the iPhone in to prevent it from burning further spreading fumes or a catalyser so it stops immediately.
Yes, they seem to have quartz sand but is that enough, seems not since they had to evacuate people from the store.


In His need to defend Apple immediately he missed that part.

Huh, what....
 
Aside from the obvious, what's the mechanism behind the use of quartz sand?

Supposed to cover it enough to smother it.

Lithium fires burn at up to 1000 C. Quartz sand melts at a higher 1600 C.

Contrarily, on an airplane they use water or soda to cool it. Some prefer dropping it into any nearby metal coffee pot with coffee in it. And now many airlines carry special bags to scoop up burning devices and enclose them.

(On an airliner the big problem in the cabin is not the fire. They can put that out or contain it. What can force a diversion and early landing is if too much smoke is generated.)
 
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lol, what about all the other batteries and fires?

Is it only a something-burger when it's not Apple?
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I believe the whole battery exploding thing in general is media frenzy driven. Batteries swell and explode. Period. Apple. Samsung. Whoever. I thought that whole Samsung battery thing was blown out of proportion as well, although to be fair, seemed more severe then Apples recent battery exploding issue.
 
If that is the case and I don't doubt you had some 'exploding' batteries then my question is, why doesn't Apple have any preventive procedures in place like mandatory fume hoods and safe cabinet you can toss the iPhone in to prevent it from burning further spreading fumes or a catalyser so it stops immediately.
Yes, they seem to have quartz sand but is that enough, seems not since they had to evacuate people from the store.




Huh, what....
The Apple store I used to work in definitely had a safe cabinet, a big yellow safe looking thing that was brought in around 2012.
 
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I believe the whole battery exploding thing in general is media frenzy driven. Batteries swell and explode. Period. Apple. Samsung. Whoever. I thought that whole Samsung battery thing was blown out of proportion as well, although to be fair, seemed more severe then Apples recent battery exploding issue.

I agree too that battery problems are blown out of proportion. I just wish it was reported equally and fairly.
 
I love these stories because I get a bit of a chuckle out of all the people in denial that Apple could possibly make a single iPhone that has a defective battery that could catch fire. So instead, they've convinced themselves that it HAD to be a 3rd party battery! But any other brand phone does this and fingers point and noses go up in the air.

Hilarious!
 
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