Ok, my Macbook Pro this morning for some reason would get past the start up screen this morning. I lost my cleaner, so since about April my Macbook Pro has been EXTREMELY dirty. It's been working 100% fine though. No pr oblems at all. Never got actual liquid on it. Just dirt from food on my hands dries up all over it. Gross, but caused no problems on keyboard or anything.
So this morning because it wouldn't start up after working perfectly fine last night, so I gave my dad the Macbook Pro to take into the genius bar while i was doing something at home. They didn't know what the problem is... and saying once repaired I might lose everything. They are now trying to say because of the condition of it (it being super dirty) that the extended warranty might not cover it.... Despite that not being the cause of the problem. So I should have cleaned it off before giving it to my dad... but my mistake.
They said over a 50% chance it won't be covered by warranty. So they are basically saying now it's going to cost $1200 to fix it when they send my non-backuped macbook pro for repair.... after they get a look at it & maybe replace hard drive.
What do I do? The dirty condition of my laptop is not the problem! and they are basically stealing money from me.
and on top of all that... I'm going to lose everything on it.
So this morning because it wouldn't start up after working perfectly fine last night, so I gave my dad the Macbook Pro to take into the genius bar while i was doing something at home. They didn't know what the problem is... and saying once repaired I might lose everything. They are now trying to say because of the condition of it (it being super dirty) that the extended warranty might not cover it.... Despite that not being the cause of the problem. So I should have cleaned it off before giving it to my dad... but my mistake.
They said over a 50% chance it won't be covered by warranty. So they are basically saying now it's going to cost $1200 to fix it when they send my non-backuped macbook pro for repair.... after they get a look at it & maybe replace hard drive.
What do I do? The dirty condition of my laptop is not the problem! and they are basically stealing money from me.
and on top of all that... I'm going to lose everything on it.
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