Hey guys, my new retina display's hinge was making a cracking noise, so the apple store swapped it out for a new one. Problem now is I am not able to activate Microsoft Office for Mac because it has exceeded uses. The Apple store didn't wipe my Mac before I left and now I cannot activate it because of that. Microsoft help is not helping, and the Apple store says it should have been wiped by now...I have tried calling Apple but they cannot help. Any ideas?