Apple Store Made My Day!! Thanks to multiple returns!!

Great. Yes, the managers (and AppleCare Senior Advisors) have great flexibility in "bending" the rules. I too have benefited from such a decision from an Apple Store manager.

 

Congrats! Sucks that you had to make multiple trips and suffered through multiple defective bands, but at least in the end you got what your heart truly wanted.

I had a 38mm Space Grey and I really did enjoy the colour and finish of it, but it was too small for my tastes. When I was down in Hong Kong last weekend, they had the Watch available for online reservation with in-store pick-up, but all sizes of the Space Grey were unavailable. After trying out the Stainless Steel version, I decided to go with a 42mm SS instead and really enjoy the upgrade. I have to wear a suit for work and while there's no strict dress code when it comes to this stuff (I used to wear the original Pebble to work) I do think it compliments the overall look a lot better.

Really enjoying it so far and even bought the Milanese Loop to "class it up" a bit more.

 

This story is like one of those long math problems. I think the answer is 6 apples?

 

This should make your day even better....I ordered my 42MM SS with white sports band last Monday and received it on Thursday after also being told that it wouldn't show up for 2 weeks.....i believe they are getting fully caught up on all of the orders and you should probably bet getting yours sooner rather than later.....

 

Pretty cool to hear. One of the reasons I am loyal to Apple is because of their customer experience. Time and time again they are great.

I had only been in my Apple store twice before one of the business development sales guys remembered my name. It was something that really made an impact.

 

I'm actually surprised you had issues with that many bands... that particular store must've gotten a bad batch or something? I wore a BSB as part of a 38mm sports version for around two weeks with no issues, and the new one I have with my 42mm hasn't had any issues yet, though it's been worn for far less (usually only during working out, Milanese Loop during the work week.)

All the same, happy things worked out for you in the end! :3

 

The BSB that came with my SG Sport started wearing out too. Eventually the Engineers wanted it back for testing so they sent me a new BSB. It sits unused in its retail box because I'm afraid of it wearing it out again (that was the second time and I had to fight tooth and nail to get it replaced).

I love my Watch. I ended up buying the GSB but I also want to get the PSB (I already have the WSB, the BBSB is not my style). Had I known how much I would love it, I probably would have found a way to fork over the additional $200 at launch for the SS model Plus, the Sport band is really comfortable.

 

I'm surprised you have to wait 2 weeks. My wife gave me a 38mm Space Grey for Father's Day and I went online on Monday morning, Reserved a 42mm Stainless BSB at my local store, picked it up when they opened at 10am yesterday and they exchanged the 38mm Sport for my reserved watch. They did tell me if I hadn't reserved they would not have been able to exchange as their stock of that model was out. I actually tried on the white band on a Stainless and they said if I want the white instead they will do a band swap within 14 days. My Sport gift was unopened (I didn't see the sense in opening it knowing it I would return the 38mm and that I didn't want a Sport). The Stainless has more weight and I like the weight of a nice watch. I also don't like the plastic look of the Sport, and while it is less noticeable on the Space Grey, I knew I would be happier with the Watch vs the Sport. I figure I will probably pick up a White band at some point, or a nicer band like a Milanese or Leather Loop for some options. But I'm not in a rush. I actually never thought I would like the Sport band and would ONLY want a Link Bracelet, but truth is while that is all I wear for normal watches, it is nice having the Sport band for any activity. And I've exercised twice with it now in two days.

 

So YOU walked out of the store without checking your merchandise....... Not very smart if you ask me but to each their own.

 

I love the feel of the taptic notification........it's hard to describe to people that ask me about my watch without letting them feel it....it's pretty cool.

 

Congrats on being able to get the SS and hope it ships soon. After wearing the Apple watch I don't think I'd ever go back to watch that only tells you the time. I love my SS with modern buckle band.

 

I have a 42mm SS with BSB. Now I'm paranoid my band will suffer the same fate as yours. I hope not.

 

Haha good for you man

but the big-picture story is...
"Apple gladly took my money, and 2 months later they gladly took even more of my money."

 

Same way I read it too. No need to take it out on the employees for your mistake.

Curious as to how someone can be unfriendly when a product is out of stock. I'm assuming the sales person could have only say it was out of stock.

 

While it is a good idea to check the merchandise yourself before leaving the store, it is still the employee's fault for giving you the wrong item and not the buyer's fault.

 

HIS mistake? the employee isn't supposed to verify what THEIR selling him is actually WHAT IT IS lol

 

Wasn't referring to that part because it is correct that the first salesperson should've checked.

I was talking about when he returned it and said the person who returned it was unfriendly.