Apple store policy on returned devices

[jj48]

This is a topic that I've been thinking about a bit lately. It is particularly relevant because of all the stories we have been hearing about returned iPads lately (overstocked resellers, imperfect screens etc.).

My question is:

What is Apple retail store policy for recycling/reselling returned devices (not just iPads)? Are the devices which are returned to Apple sold later as refurbs or checked and repackaged as new?

It may seem like a dumb question, but I am curious so I had to ask!

 

[miles01110]

Depends on how badly the device is damaged or malfunctioning, obviously.

 

[ucfgrad93]

checked and repackaged as new?

I don't think that they can legally do this.

 

[jj48]

I don't think that they can legally do this.

That's exactly what I was thinking. So the answer is refurbs or stripped for working components then?

 

[/user/me]

That's exactly what I was thinking. So the answer is refurbs or stripped for working components then?

If they strip them down, what's the problem with sticking an old fan in a new unit and saying that the unit is new?

 

[belvdr]

If the package is unopened, then I'm guessing they could sell it as new.

Otherwise, or if they cannot tell, they would sell as refurbished.