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Apple store policy... Outrageous

And what do you think they are going to do with the earphones that you put in your ears after you pass on them.

Get over it. I'm glad they don't let you try on headphones that I may be buying, Clearly, given your post, you are similarly glad.

Get off of your high horse and think of others as you think of yourself.
 
netdog said:
And what do you think they are going to do with the earphones that you put in your ears after you pass on them.

Get over it. I'm glad they don't let you try on headphones that I may be buying, Clearly, given your post, you are similarly glad.

Get off of your high horse and think of others as you think of yourself.
Click to expand...

Hmm..... never thought of that...
 
Mr. Giver '94 said:
Written by an Apple fan/fanatic just like you........

So I'm looking to buy some new headphones for my new iPhone. I'm interested in mainly Bose and B&O earphones. At the Apple store, they have displays of limited selections including a few standard Bose headphones and their own white earbuds. I see some of what I want on the accesories rack, but most of it is completely empty, even though they have told me that they have "things in stock" in the back. Like that is really going to help me understand what they have that I want. "Let me check" is a common response for anything specific. (15 minutes later) They have what I want, but, as anyone willing to invest 100-200+ $$ in headphones should, I want to try them out. They tell me that they don't have a display of what I'm looking for and can't opent the box because "it's not allowed." HUH???????
First off, do you expect me to stick some earbud into my ear after it's been touched by thousands of people and has turned brown instead of white or silver. Second, instead of comparing headphones, reps told me to buy both, open both packages in the store, decide then, and return what I don't like. (keep in mind that their stores are still loaded with people that are looking to buy an iPhone or asking if you get a free apple (fruit) if you buy something there) LOL
I'm thinking, you've got to be kidding me! That is just ridiculous!!! They will end up repackaging fewer things if they let me try before I buy. I think that their current policy is outrageous, especially since you have no place to try out the products and only have 2 weeks to return them if you don't like them.
Has anyone else had this experience?? It seems to me that Apple didn't learn from last year's iPhone launch, which you think they would've. I know they have a killer product that is in such high demand that people are willing to wait, but it seems like too much else is being neglected by Apple. (store experience, 2.0 BLEGH!! software, iTunes/App Store issues, etc) I'm an Apple fanboy too, buy I think Apple needs to get off their high horse and deal with issues instead of being Microsoft. I'm getting a tad frustrated here, aren't you?
Click to expand...

Why have you posted this twice??

https://forums.macrumors.com/showthread.php?p=5928380#post5928380
 
Mr. Giver '94 said:
Hmm..... never thought of that...
Click to expand...

wow, seriously? you have such a temper tantrum over not being able to try before you buy and act like you've put so much thought into this that your result is that you think Apple's policy is stupid, yet this never crossed your mind?

Assuming there's no restocking fee or anything of the sort, then there is no difference to them opening it to let you try it, as opposed to you buying first to try then return it. The end result is the same- there's an opened package that no one is going to want to buy. At $100-$200 a pop, a company can't afford to bend to the whim of someone thinking they're better than everyone else.
 
Mr. Giver '94 said:
They tell me that they don't have a display of what I'm looking for and can't opent the box because "it's not allowed." HUH???????
Click to expand...

Good! I wouldn't want to buy headphones that you've stuck in your ears. How is not letting you try on headphones being like Microsoft?
 
Mr. Giver '94 said:
Written by an Apple fan/fanatic just like you........

So I'm looking to buy some new headphones for my new iPhone. I'm interested in mainly Bose and B&O earphones. At the Apple store, they have displays of limited selections including a few standard Bose headphones and their own white earbuds. I see some of what I want on the accesories rack, but most of it is completely empty, even though they have told me that they have "things in stock" in the back. Like that is really going to help me understand what they have that I want. "Let me check" is a common response for anything specific. (15 minutes later) They have what I want, but, as anyone willing to invest 100-200+ $$ in headphones should, I want to try them out. They tell me that they don't have a display of what I'm looking for and can't opent the box because "it's not allowed." HUH???????
First off, do you expect me to stick some earbud into my ear after it's been touched by thousands of people and has turned brown instead of white or silver. Second, instead of comparing headphones, reps told me to buy both, open both packages in the store, decide then, and return what I don't like. (keep in mind that their stores are still loaded with people that are looking to buy an iPhone or asking if you get a free apple (fruit) if you buy something there) LOL
I'm thinking, you've got to be kidding me! That is just ridiculous!!! They will end up repackaging fewer things if they let me try before I buy. I think that their current policy is outrageous, especially since you have no place to try out the products and only have 2 weeks to return them if you don't like them.
Has anyone else had this experience?? It seems to me that Apple didn't learn from last year's iPhone launch, which you think they would've. I know they have a killer product that is in such high demand that people are willing to wait, but it seems like too much else is being neglected by Apple. (store experience, 2.0 BLEGH!! software, iTunes/App Store issues, etc) I'm an Apple fanboy too, buy I think Apple needs to get off their high horse and deal with issues instead of being Microsoft. I'm getting a tad frustrated here, aren't you?
Click to expand...

What's Best Buy's or Circuit City's policy about "trying" headphones in the store before purchasing?
 
Mr. Giver '94 said:
I love your signature. I know someone with the toilet story, but it was when the original iPhone came out. They somehow got a new one and have gone through two more. (dropping one and losing the other) :eek:
Click to expand...

I actually dropped an old motorola clamshell into the toilet by accident a few years ago. :)
 
Mr. Giver '94 said:
Written by an Apple fan/fanatic just like you........

So I'm looking to buy some new headphones for my new iPhone. I'm interested in mainly Bose and B&O earphones. At the Apple store, they have displays of limited selections including a few standard Bose headphones and their own white earbuds. I see some of what I want on the accesories rack, but most of it is completely empty, even though they have told me that they have "things in stock" in the back. Like that is really going to help me understand what they have that I want. "Let me check" is a common response for anything specific. (15 minutes later) They have what I want, but, as anyone willing to invest 100-200+ $$ in headphones should, I want to try them out. They tell me that they don't have a display of what I'm looking for and can't opent the box because "it's not allowed." HUH???????
First off, do you expect me to stick some earbud into my ear after it's been touched by thousands of people and has turned brown instead of white or silver. Second, instead of comparing headphones, reps told me to buy both, open both packages in the store, decide then, and return what I don't like. (keep in mind that their stores are still loaded with people that are looking to buy an iPhone or asking if you get a free apple (fruit) if you buy something there) LOL
I'm thinking, you've got to be kidding me! That is just ridiculous!!! They will end up repackaging fewer things if they let me try before I buy. I think that their current policy is outrageous, especially since you have no place to try out the products and only have 2 weeks to return them if you don't like them.
Has anyone else had this experience?? It seems to me that Apple didn't learn from last year's iPhone launch, which you think they would've. I know they have a killer product that is in such high demand that people are willing to wait, but it seems like too much else is being neglected by Apple. (store experience, 2.0 BLEGH!! software, iTunes/App Store issues, etc) I'm an Apple fanboy too, buy I think Apple needs to get off their high horse and deal with issues instead of being Microsoft. I'm getting a tad frustrated here, aren't you?
Click to expand...

omg you're just stupid. I'm sorry but dam. ARE YOU THAT STUPID?

Reason for the buy and refund process is because if they do the correct process, they will return the "opened" product to the manufacturers for credit and get another one in the store for morons like you to try out again and repeat the process.

Do walmart have any headsets open for you to try out? Circuit City? Best Buy?

NO! Shut up and move on you moron!
 
I really hope your post is some strange attempt at a joke because if not, I really think you need to stop and think about what you just posted.

I'm scared for humanity.
 
netdog said:
And what do you think they are going to do with the earphones that you put in your ears after you pass on them.

Get over it. I'm glad they don't let you try on headphones that I may be buying, Clearly, given your post, you are similarly glad.

Get off of your high horse and think of others as you think of yourself.
Click to expand...
Oh, let me get that hunk of yellow ear wax off of those Bose headphones for you. Ok, now try them.
I'm sure that will go over like a fart in church.
 
Okay, now that everyone is through dragging you through the dirt, if you want the next best thing to being able to listen in-store, check out TTVJ.com or Headphone.com; they have nothing but excellent products and they have a wonderful return policy if you're dissatisfied with your purchase. Some people even buy more than one pair to try out for extended listening and then return the one they don't want.
 
Not that I said anything wrong......
Click to expand...

yeah...you just wanted to be treated special...Apple and other earphone companies should eat the price every time someone wants to try on their earphones. Be thankful they allow you to return opened earphones at all. A company solely committed to profit wouldn't allow you to return opened earphones. Just like they don't allow you to return opened software.

Leaving the thread open is the price the moderators want you to pay (/me thinks) for not thinking your post through a little longer before posting it.
 
Mr. Giver '94 said:
Foot in mouth:eek::eek::eek:.....Not that I said anything wrong...... Mods please delete this thread. :eek::eek::eek::eek::eek::eek::eek::eek::eek::eek::eek::eek::eek::eek:
Click to expand...

I was Laughing while reading your post... are you kidding right ? Apple has the best service so far, never had any problem to replace anything...
 
If you didn't say anything wrong, why did you delete your original post? :p
 
netdog said:
And what do you think they are going to do with the earphones that you put in your ears after you pass on them.
Click to expand...
Hey, a little ear wax is good for the soul. Especially that heavy brown stuff. :p

Mr. Giver '94 said:
Foot in mouth:eek::eek::eek:.....Not that I said anything wrong...... Mods please delete this thread. :eek::eek::eek::eek::eek::eek::eek::eek::eek::eek::eek::eek::eek::eek:
Click to expand...
If you want this to happen, may I suggest reporting yourself with the little red triangle.

Personally, if they do anything, I hope they just wasteland the thread. :)
 
thor79 said:
yeah...you just wanted to be treated special...Apple and other earphone companies should eat the price every time someone wants to try on their earphones. Be thankful they allow you to return opened earphones at all. A company solely committed to profit wouldn't allow you to return opened earphones. Just like they don't allow you to return opened software.

Leaving the thread open is the price the moderators want you to pay (/me thinks) for not thinking your post through a little longer before posting it.
Click to expand...

exactly. just like all the people in the main iPhone forum whining that the chrome bezzle isn't flush with the front of the phone by the mere thickness of a fingernail, or they have a single stuck pixel, think they have negative black, blah blah blah blah. all these people feel like they're somehow special and should get a 100% perfect product just because they paid "so much" for it and it's Apple after all. I shudder to think how many used iPhones Apple has racked up on all these frivolous returns
 
elbirth said:
exactly. just like all the people in the main iPhone forum whining that the chrome bezzle isn't flush with the front of the phone by the mere thickness of a fingernail, or they have a single stuck pixel, think they have negative black, blah blah blah blah. all these people feel like they're somehow special and should get a 100% perfect product just because they paid "so much" for it and it's Apple after all. I shudder to think how many used iPhones Apple has racked up on all these frivolous returns
Click to expand...

Well...some I can understand. Dead pixels or stuck pixels that can't be fixed I can completely understand. The others you mentioned...yeah frivolous.
 
thor79 said:
Well...some I can understand. Dead pixels or stuck pixels that can't be fixed I can completely understand. The others you mentioned...yeah frivolous.
Click to expand...

Eh, the products would be significantly more expensive to manufacture if they had a "zero tolerance" policy on dead or stuck pixels. I can understand if you're actually OCD and it would cause you serious psychological damage to have them, but normal people should just suck it up. My iPod 5G had a stuck pixel, and even though it's a pretty small screen, even THEN it was barely noticeable. iPhones and laptop displays, even less so.
 
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