Apple Store Reciepts

Discussion in 'Buying Tips and Advice' started by pixieweez, Apr 24, 2008.

  1. pixieweez macrumors newbie

    Joined:
    Apr 24, 2008
    #1
    Hi, so I bought a new charger for my ibook last june and it has broken. I went into the apple store i bought it at and asked if it had a warranty. They told me that i could exchange it if i had a receipt. Well of course last month I cleaned up and threw it away. I tried searching this but, is there a way to have them get me a new receipt? should i be allowed to exchange it without my original one? I found the charge on my bank statement...but i doubt that helps much.
     
  2. hanschien macrumors 6502

    hanschien

    Joined:
    Oct 2, 2006
    Location:
    Houston, TX
    #2
    The manager will be able to look up purchases with a credit/debit card number.
     
  3. asmallchild macrumors regular

    Joined:
    Nov 25, 2007
    #3
    i'd highly recommend having apple send you receipts to your email account as well

    archive it in your gmail account and boom, instantly saved forever

    i really like apple's way of doing business in their stores
     
  4. danny_w macrumors 601

    Joined:
    Mar 8, 2005
    Location:
    Austin, TX
    #4
    That would be great, except that they always get my email address wrong. This makes about 3 times in a row now.
     
  5. emptyCup macrumors 65816

    emptyCup

    Joined:
    Jan 5, 2005
    #5
    Unless you go to different stores, it is in their database under your name. I only had to give it to them once. As long as you're speaking with a manager, have him correct it.
     
  6. danny_w macrumors 601

    Joined:
    Mar 8, 2005
    Location:
    Austin, TX
    #6
    Yes I know they have it, but every time they try to correct it they still get it wrong.
     
  7. asmallchild macrumors regular

    Joined:
    Nov 25, 2007
    #7
    hand it to em on a business card

    or pick an easier email addy ;)
     

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