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Apple store repair stripped screw threads . What to do now?

W

whitedragon101

macrumors 65816
Original poster
Sep 11, 2008
1,349
339
I have a 17 inch early 2011 MacBook Pro. I just took it in to get the hd replaced . I got home and took it out of the sleeve and a screw fell out of the bottom. I placed it back in the hole and it fell all the way in and when turned back the right way up it falls out . I.e the screw threads have been stripped .

I am going to call them but I'm not sure what to ask for . I think to fix the threads means a complete change of body which seems a bit extreme and inconvenient . However I would like some sort of compensation .

Any recommendations of how to procede ?
 
Take it back to them and show them the problem? It's up to them to fix it if they caused it.

BTW, it's not for you to tell them how to fix it either. However they fix it is up to them as long as they actually fix it.
 
Apple fanboy said:
It might be possible to tap the hole and use a bigger screw. But like the other guy said, it's their problem let them fix it.
Click to expand...
I certainly wouldn't accept that as a solution on a premium laptop like the Pro. They should replace the unibody.
 
Just called they are going to replace the unibody :)

Seems they are not worried about the cost . If its damaged they repair it to be like new.

Also they will do it same day :)
 
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