Last weekend the receiver on my iPhone 6 stopped working. I had AppleCare+ so I went to the Apple Store to get it replaced the employee helping me brought out a phone in a very thin white box (definitely not a retail box) I asked her if it was a refurbished phone or new. Explaining that I'd rather buy a new phone then get a refurb. She said it was definitely new but that's how they receive their replacement phones. Can anyone confirm what this employee told me?