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Apple store request assistance

Was "request assistance" useful?

  • Yes, the ipad based system ensured assistance arrived promptly

    Votes: 1 33.3%

  • Yes, but the wait would have been shorter if I would have looked for assistance myself

    Votes: 0 0.0%

  • No, because the person who showed up could not answer my questions

    Votes: 0 0.0%

  • No, and I could see free staff not bothering to respobd to my call for help

    Votes: 2 66.7%
  • Total voters
    3
  • Poll closed .
A

aicul

macrumors 6502a
Original poster
Just a poll and experience thread further to a not so impressive reaction to selecting "request assistance" on the new ipad-info tablets in the Geneva, Switzerland store.

Honestly do the store staff actually pay any attention to "request assistance"?
 
Give them a little bit of time to get used to it. I wonder how they are notified about a request pending.. if it is looking at a screen they may just need to receive further training to check their devices more often.
 
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