Apple Store return. Appointment needed?

[kungxpao]

Does anyone know if I need a reservation to make a return? Got the 6s plus and realized that it's way too big for what I need it for, going to exchange for a 6s.

Thanks in advance.

 

[joygo]

Make an appointment to reserve the 6s you want

 

[dlondon]

I thought the same thing but when I went back to the standard size, it just seemed too small. Kinda wanted something inbetween. Decided to keep the 6S+ now. Opened the case I bought for it and it's easier to hold.

 

[Tripzter]

Does anyone know if I need a reservation to make a return?

It's recommended. I exchanged a 128GB VZW SG iP6s+ for an at&t 128GB SG iP6s+. I reserved the phone via Apple Store app to be sure they had the model I wanted. The store will process the return, and give the model you want, if all goes well...