apple store returs

Discussion in 'Buying Tips, Advice and Discussion (archive)' started by edvardta, Jun 5, 2005.

  1. edvardta macrumors newbie

    May 2, 2005
    The day started great. Returned from a trip to new york and had my new 12'' Powerbook waiting in a box at my brothers house... I go over and we open the box and start setting it up


    something was wrong. The keyboard was int'l english, while I wanted local(norwegian). I checked my order and it seems like i ordered "Keyboard & Mac OS (int'l English)" which meant that the keyboard was also int'l english....

    Any ideas on how to go about returning it, if possible. Should i ask for a change or replacement, or just return this one and order a new one with the correct specifications...

    anyone had the same problem?
  2. asif786 macrumors 65816


    Jun 17, 2004
    London, UK.
    the best thing to do is phone them up and ask them. they may be able to send a new pb and collect the old one at the same time (like a straight swap). but seeing as it's been opened etc, they may charge a restocking fee :(

    just phone them, be polite, and they may be able to do something for you.. :)

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