Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Apple Stores Get New Diagnostic Tool for iPhones With Unexpected Restart Issues
- Thread starter MacRumors
- Start date
- Sort by reaction score
I wish I hadn’t - I’m seeing huge battery drain with 15.6 and genius say because my battery is in good health there is nothing they can do for me except advising me to hold tight and wait for the next update - Typical Apple
Because an iPhone 13 pro on 15.1.1 is already pretty rare and is going to get even rarer later down the line, also if an iOS 15 jailbreak comes out, it will likely only support 15.1.1 and below (especially for a15)
My phone restarted twice in the middle of the night today and yesterday. Newest iOS 16 beta, iPhone 13. I hope it’s iOS and not the phone.
this reads like it's straight from Apple PR, almost too cringey to read lol.
that being said, glad they are making it easier for techs to do their jobs.
Not mine... and to take the approach of some Apple fans, if my device does not have a problem, nobody's does
Nope, after the two years expired I had 30 days to renew it and it goes month to month until I cancel it.
I’ve always accepted carrier updates.
The problem with factory reset or even a dfu is I don’t have WiFi at my location, only cellular and have over 300 apps installed on my device. It would take a month of sundays to restore the apps. Not looking for a weekend being down.
Do they have this diagnostic tool for iPads too? I’ve got an appointment in an hour at the local newly mask-free Apple Store for an iPad that is doing something similar.
I don't believe this in any way, shape, or form. Why do some feel such a need to lie?
I definitely believe it. Some people are so rude. I was at Dorney Park a while back, and someone butted right in front of me to complain about the receipt not printing rigth. They said it would take a sec, but it was at least five minutes of them complaining over and over.
But it's the year 2022, I haven't had a phone just randomly restart on me since like 2014. It's like an automobile manufacturer who comes up with a diagnostic tool for transmission slippage of their vehicles, when the vehicle only has 22,000 miles on it. This issue shouldn't be happening in the first place. Now it's giving off "smoke and mirrors" that they care "soooo much about quality." I think they care sooo much about issues because they almost have to.
Last edited:
I've always had good luck taking devices to an Apple Store when there are issues. Nice to see they are getting another tool in their tool belt.
LOL. I am not sure what I would gain by lying. It happened in the Williamsburg Apple Store on Tuesday. If I wanted to lie I’d probably inject a celebrity into it.
How many years have Ford been building engines for their cars? They still can’t figure out how to keep the fire inside the cylinders. Quality is Job 1!