Apple support and diagnostics software

Discussion in 'Mac Apps and Mac App Store' started by CountPollen, Nov 25, 2009.

  1. CountPollen macrumors member

    Joined:
    Jan 20, 2008
    Location:
    Antwerp, Belgium
    #1
    Dear Macrumors Forum members,

    After my MacBook Pro came back from repair, I was told what they had fixed. Some problems apparently I couldn't have repaired myself.
    Now I'm wondering about what software is used by personel in Apple stores, especially in the tech-support section.
    Can anybody enlighten me?

    I know they use Disk Warrior for disk diagnostics, but they wouldn't provide more info.

    Cheers,
    CountPollen
     
  2. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #2
    They have apple designed/supported diagnostic software that's not available for sale. I forget what they call it,i.e., the name irregardless they don't offer it too the consumer
     

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