I had been looking for a way to block or stop annoying phone calls and sms messages to my iPhone 3Gs. I searched Apple Support Communities, and found nothing useful. Apparently, Apple's newest software allows customers to do so, but my phone does not run this software. I located and tried out a solution elsewhere, which involved creating an annoyance contact, placing the callers' numbers there, setting that account's vibrations and tones off, and downloading a silent ringtone from iTunes store to assign to that account. It worked, and I posted a solution to 2 posts where people requested similar information. I was immediately sent emails from other users berating me for responding to an unanswered 3 year old post and one that had already been answered by someone else. I talked to an Apple Tech friend of mine, who had not heard this solution for older iPhones before. He said posters on Apple Support Communities receive "points" for each solution discovered, which raises their "support levels", or something like that. He said new solution posters are commonly afforded this treatment, lest they win points from the regulars. End result, avoid Apple Support Communities until you have searched friendly sites, like this one, for helpful information. Apple should do away with the points and levels, as that just gives the trolls and forum sharks something to bitch about. Personally, I have been using Apple products for a long time. My Color Classic, Powerbook 1400, and Newton work just fine Thanks for letting me get this off my chest.