Apple/Support/Downloads opens empty

Discussion in 'Mac Apps and Mac App Store' started by lazydogmot, Jul 16, 2013.

  1. lazydogmot, Jul 16, 2013
    Last edited: Jul 16, 2013

    lazydogmot macrumors newbie

    Joined:
    Aug 24, 2009
    Location:
    N/E Florida
    #1
    Hi, when I go to support.apple.com/downloads/ it opens with an empty box. This is when I am using the latest Firefox (v22, in safe mode or not). The page does open with Safari (although, it is a different layout). This has only been happening for the last three or four days. Thanks for any help.
     

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  2. cledet macrumors regular

    cledet

    Joined:
    Mar 26, 2012
    Location:
    San Francisco, CA
    #2
    Try uninstalling all of your extensions and see if that fixes the issue.
     
  3. lazydogmot thread starter macrumors newbie

    Joined:
    Aug 24, 2009
    Location:
    N/E Florida
    #3
    I did that. That's what "Safe Mode" does in Firefox.
     
  4. lazydogmot thread starter macrumors newbie

    Joined:
    Aug 24, 2009
    Location:
    N/E Florida
    #4
    Hey everyone, the problem was that I needed to clear my cache. I thought I was doing that with my CCleaner for mac but............:confused:
    Thanks
     

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