Apple support downloads slow: fix in the works?

Discussion in 'macOS' started by tugger, Jun 21, 2010.

  1. tugger macrumors regular

    tugger

    Joined:
    Apr 14, 2005
    Location:
    KTLH
    #1
    Been trying to dl 10.6.4 combo for the past 3 days and getting max dl speeds of 40-60Kbs. All the usual suspects eliminated: cable modem, router, and traceroute to the server showed no significant lags. All other downloads normal.

    Sent an email to Apple yesterday, then tried the dl again today. Got this message:

    "Due to a scheduled upgrade of Apple's support systems, some features of the website are currently unavailable. We apologize for any inconvenience."

    I doubt my complaint mattered at all, but glad to know that maybe they're fixing the problem.
     
  2. Consultant macrumors G5

    Consultant

    Joined:
    Jun 27, 2007
    #2
    Seem to be you. Contact your ISP.

    Are you torrenting?
    Does your ISP have bandwidth limit? (If your bandwidth use exceeds certain amount, the ISP throttles your speed).

    Downloaded iPhone firmware at 2MB/s from Apple today.
     
  3. tugger thread starter macrumors regular

    tugger

    Joined:
    Apr 14, 2005
    Location:
    KTLH
    #3
    Nah, don't think so. All other downloads are at normal speeds. 15Mbs down from my ISP. No monthly limits.

    Did you consider that iPhone firmware may be served up from a different location than the system updates?

    - J
     

Share This Page