Been trying to dl 10.6.4 combo for the past 3 days and getting max dl speeds of 40-60Kbs. All the usual suspects eliminated: cable modem, router, and traceroute to the server showed no significant lags. All other downloads normal. Sent an email to Apple yesterday, then tried the dl again today. Got this message: "Due to a scheduled upgrade of Apple's support systems, some features of the website are currently unavailable. We apologize for any inconvenience." I doubt my complaint mattered at all, but glad to know that maybe they're fixing the problem.