Apple Support is Amazing

Discussion in 'MacBook Pro' started by badatusernames, Jun 3, 2019.

  1. badatusernames macrumors regular

    badatusernames

    Joined:
    Jul 1, 2018
    #1
    I just wanted to share my recent experience with Apple support. My MacBook Pro 13-inch (2015) SSD recently died and the Apple Care expired early this year. Apple offered me a replacement and here are the specs.

    Screen Shot 2019-06-03 at 3.24.56 PM.png

    The price for that computer is more than I paid originally for my MBP ($1499 vs. $2099). I just wanted to share my experience because I tend to see more negative reports more than positive reports :)
     
  2. dstraigh macrumors newbie

    dstraigh

    Joined:
    Oct 22, 2017
    Location:
    San Jose, CA
    #2
    Support is one thing I really love about Apple.
     
  3. psingh01 macrumors 65816

    Joined:
    Apr 19, 2004
    #3
    They are pretty good with support. I had an old MBP that was years past any warranty. It wasn't even my main computer anymore. I took it in wanting to buy a new battery and they replaced it for free!
     
  4. StuKatz1 macrumors member

    Joined:
    May 24, 2019

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3 June 3, 2019