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Apple support profile

thomamon

thomamon

macrumors 65816
Original poster
Nov 24, 2008
1,221
163
Flemington, NJ
So I just checked and my iPhone six is not coming up under the apples of port profile page. But what I also noticed, my current iPhone, the iPhone 5s it's also not listed there. To top that off I also noticed my last iPhone, the iPhone 5, is also not appearing.

However all of my iPads are there including my current iPad air as well as my previous iPhones from before the iPhone five.

I have also checked the UPS website for my tracking number under the reference, but nothing is coming up there as well. The status is still listed as preparing to ship when I check on Apple.com.
 
Just wait it out man. You'll be fine with whatever delivery day apple says..
 
thomamon said:
I am sure, this seems to happen to me every year. Just frustrating beyond belief
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I understand. But the good thing is that if you're delivery says 19th then you'll get it then :)

Regardless we are still 80 hours away from any deliveries
 
bmms8 said:
I understand. But the good thing is that if you're delivery says 19th then you'll get it then :)

Regardless we are still 80 hours away from any deliveries
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My real question is why doesn't it come up under the support profile page, and where is my current iPhone listed?
 
I think the only things that show up on that page are things you have bought from Apple directly. So if you bought any of those other devices from different places they won't show...... just my hypothesis with all of this.
 
justinTlME said:
I think the only things that show up on that page are things you have bought from Apple directly. So if you bought any of those other devices from different places they won't show...... just my hypothesis with all of this.
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All bought from Apple! Waited online for 5s last year and preordered the 5!
 
Don't worry about it. My support profile is missing some things I bought directly, namely my MBP and old iPod touch. New Plus has yet to appear either.
 
Mine was the same way, however it said I have the 5 but doesn't show my current 5s. Perhaps that is because I bought that one in an Apple store and not on Apple.com. I don't know. But my 6+ did finally show up on it this morning, so it'll be there. And it won't effect your delivery date I'm sure. It is odd that some stuff doesn't show up there though.
 
Kealohilani said:
Mine was the same way, however it said I have the 5 but doesn't show my current 5s. Perhaps that is because I bought that one in an Apple store and not on Apple.com. I don't know. But my 6+ did finally show up on it this morning, so it'll be there. And it won't effect your delivery date I'm sure. It is odd that some stuff doesn't show up there though.
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Yeah, especially stuff I bought right through the site!

Still no signs of it...

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penajmz said:
Did you get those directly from Apple or the carrier?
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Directly from Apple
 
Just checked My UPS and it's on there and so is my iPhone on the Support profile page. However, when I entered the SN onto the chipmunk site, all it gave me was the factory (F7) and week of manufacturer (35/September). Though, checking some site online and it seems like Week #35 for 2014 is 8/25 - 8/31. Odd.
 
thatoneguy82 said:
Just checked My UPS and it's on there and so is my iPhone on the Support profile page. However, when I entered the SN onto the chipmunk site, all it gave me was the factory (F7) and week of manufacturer (35/September). Though, checking some site online and it seems like Week #35 for 2014 is 8/25 - 8/31. Odd.
Click to expand...
I signed up for UPS My Choice tonight and still nothing there about a package coming either, but I do see my wife ordered something else from Aamazon that is coming Thursday....:confused:
 
Mine finally showed up in my support profile, but the icon is of a white iPhone and this particular order is a space gray. Very unlike Apple, usually they have the color exactly right!
 
Oddly mine finally showed up, but the weird part is that it shows either a white/silver or white/gold iPhone 6. I ordered a space grey iPhone, so why does the faceplate show white?
 
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