Apple support profile

Discussion in 'iPhone' started by thomamon, Sep 16, 2014.

  1. thomamon macrumors 6502a

    thomamon

    Joined:
    Nov 24, 2008
    Location:
    Flemington, NJ
    #1
    So I just checked and my iPhone six is not coming up under the apples of port profile page. But what I also noticed, my current iPhone, the iPhone 5s it's also not listed there. To top that off I also noticed my last iPhone, the iPhone 5, is also not appearing.

    However all of my iPads are there including my current iPad air as well as my previous iPhones from before the iPhone five.

    I have also checked the UPS website for my tracking number under the reference, but nothing is coming up there as well. The status is still listed as preparing to ship when I check on Apple.com.
     
  2. bmms8 macrumors 68020

    Joined:
    Dec 19, 2007
    #2
    Just wait it out man. You'll be fine with whatever delivery day apple says..
     
  3. thomamon thread starter macrumors 6502a

    thomamon

    Joined:
    Nov 24, 2008
    Location:
    Flemington, NJ
    #3
    I am sure, this seems to happen to me every year. Just frustrating beyond belief
     
  4. bmms8 macrumors 68020

    Joined:
    Dec 19, 2007
    #4
    I understand. But the good thing is that if you're delivery says 19th then you'll get it then :)

    Regardless we are still 80 hours away from any deliveries
     
  5. thomamon thread starter macrumors 6502a

    thomamon

    Joined:
    Nov 24, 2008
    Location:
    Flemington, NJ
    #5
    My real question is why doesn't it come up under the support profile page, and where is my current iPhone listed?
     
  6. justinTlME macrumors 6502

    justinTlME

    Joined:
    Jul 21, 2014
    #6
    I think the only things that show up on that page are things you have bought from Apple directly. So if you bought any of those other devices from different places they won't show...... just my hypothesis with all of this.
     
  7. thomamon thread starter macrumors 6502a

    thomamon

    Joined:
    Nov 24, 2008
    Location:
    Flemington, NJ
    #7
    All bought from Apple! Waited online for 5s last year and preordered the 5!
     
  8. SamGabbay macrumors 6502a

    SamGabbay

    Joined:
    Oct 15, 2011
    #8
    I think maybe he means online under your Apple ID.
     
  9. thomamon thread starter macrumors 6502a

    thomamon

    Joined:
    Nov 24, 2008
    Location:
    Flemington, NJ
    #9
    My iPhone 5 matches that criteria...
     
  10. penajmz macrumors 68030

    penajmz

    Joined:
    Sep 11, 2008
    Location:
    New York City
    #10
    Did you get those directly from Apple or the carrier?
     
  11. Cougarcat macrumors 604

    Joined:
    Sep 19, 2003
    #11
    Don't worry about it. My support profile is missing some things I bought directly, namely my MBP and old iPod touch. New Plus has yet to appear either.
     
  12. Kealohilani macrumors 6502

    Joined:
    Sep 16, 2012
    #12
    Mine was the same way, however it said I have the 5 but doesn't show my current 5s. Perhaps that is because I bought that one in an Apple store and not on Apple.com. I don't know. But my 6+ did finally show up on it this morning, so it'll be there. And it won't effect your delivery date I'm sure. It is odd that some stuff doesn't show up there though.
     
  13. thomamon thread starter macrumors 6502a

    thomamon

    Joined:
    Nov 24, 2008
    Location:
    Flemington, NJ
    #13
    Yeah, especially stuff I bought right through the site!

    Still no signs of it...

    ----------

    Directly from Apple
     
  14. penajmz macrumors 68030

    penajmz

    Joined:
    Sep 11, 2008
    Location:
    New York City
    #14
    Hmm that's odd. They should have been added automatically.
     
  15. thomamon thread starter macrumors 6502a

    thomamon

    Joined:
    Nov 24, 2008
    Location:
    Flemington, NJ
    #15
    I know #
     
  16. thomamon thread starter macrumors 6502a

    thomamon

    Joined:
    Nov 24, 2008
    Location:
    Flemington, NJ
  17. thatoneguy82 macrumors 68000

    thatoneguy82

    Joined:
    Jul 23, 2008
    Location:
    Beach Cities, CA
    #17
    Just checked My UPS and it's on there and so is my iPhone on the Support profile page. However, when I entered the SN onto the chipmunk site, all it gave me was the factory (F7) and week of manufacturer (35/September). Though, checking some site online and it seems like Week #35 for 2014 is 8/25 - 8/31. Odd.
     
  18. thomamon thread starter macrumors 6502a

    thomamon

    Joined:
    Nov 24, 2008
    Location:
    Flemington, NJ
    #18
    I signed up for UPS My Choice tonight and still nothing there about a package coming either, but I do see my wife ordered something else from Aamazon that is coming Thursday....:confused:
     
  19. spazma7ik macrumors 6502a

    Joined:
    Sep 12, 2009
    #19
    Yeah man, supposed to get it 09/19 from Apple and still neither of those either. Bleh.
     
  20. fanchee macrumors 6502a

    fanchee

    Joined:
    Nov 23, 2009
    #20
    Mine finally showed up in my support profile, but the icon is of a white iPhone and this particular order is a space gray. Very unlike Apple, usually they have the color exactly right!
     
  21. thomamon thread starter macrumors 6502a

    thomamon

    Joined:
    Nov 24, 2008
    Location:
    Flemington, NJ
    #21
    Mine finally showed up in my support profile and on UPS Tracking
     
  22. kjmff5 macrumors regular

    Joined:
    Mar 27, 2011
    #22
    Oddly mine finally showed up, but the weird part is that it shows either a white/silver or white/gold iPhone 6. I ordered a space grey iPhone, so why does the faceplate show white?
     
  23. thomamon thread starter macrumors 6502a

    thomamon

    Joined:
    Nov 24, 2008
    Location:
    Flemington, NJ
    #23
    Since my first update of the phone leaving Harrisonburg, PA there has been no updates. Getting worried!
     

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