apple support

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by santangelo, Jul 29, 2008.

  1. santangelo macrumors regular

    Joined:
    Apr 15, 2006
    #1
    advice needed about supportt please

    Is it true I have no telaphone support with mobileme?

    If so can someone please send me a link on how to cantact apple as I have looked all around the moblieme support page and can't find it.

    Thanks
     
  2. Macsterguy macrumors 6502a

    Macsterguy

    Joined:
    Jun 5, 2007
    Location:
    Texas
    #2
    It is true...

    It is true... There is no telephone support. There is however, "Live Chat".
    Expect up to a 30-min wait.

    Here is a link to MobileMe self help: http://help.apple.com/mac/1/help/

    MobileMe support: http://www.apple.com/support/mobileme/

    * MobileMe support - once you select a topic (then an issue) a Live Chat window should appear in lower left. I have used it and it works well. When you are done you have an opportunity to have transcript of chat emailed to you...
     
  3. DiamondMac macrumors 68040

    DiamondMac

    Joined:
    Aug 11, 2006
    Location:
    Washington, D.C.
    #3
    As Macst stated, their live support is the only support that you can talk to someone and that is just over the computer.

    You usually get what you needed though

    Be prepared to wait quite a bit though if you try Live Chat support

    Took me 2-3 hours to get one
     

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