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nollimac

macrumors 6502
Original poster
Oct 10, 2013
433
35
After all these years, it seems that I may jump ship in favor of Outlook...

Why duplicate accounts?
 
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What do you mean by duplicate accounts? Can you expand on the issues you’re seeing.
 
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i mean, if you have a mail issue, give us details and perhaps ppl here can help sort it out. Mail is fine here... as always, with a few small issues... (if i try to delete the most recent email of a thread of 2 emails, Mail crashes).

but outlook? good luck with that 🤣
 
I use Mail for my business account and administered...nothing else...why Apple believe people use Mail only for public IMAP emailsI use POP. It had been easy to configured all these years. I use Thunderbird for my personal email just so to not mix up business and personal. Then, Ventura with supposedly Mail improved then seems to keep forget passwords, cannot seems to remember which signature goes with each email account, etc. Yet, system Internet account has the passwords and mail has the signatures...

I am too tired and pissed to even formulate further...I don't want to use Outlook nor another Thunderbird...

I cannot share a screen shot of the duplication as that would expose the email accounts...
 
I use Mail for my business account and administered...nothing else...why Apple believe people use Mail only for public IMAP emailsI use POP. It had been easy to configured all these years. I use Thunderbird for my personal email just so to not mix up business and personal. Then, Ventura with supposedly Mail improved then seems to keep forget passwords, cannot seems to remember which signature goes with each email account, etc. Yet, system Internet account has the passwords and mail has the signatures...

I am too tired and pissed to even formulate further...I don't want to use Outlook nor another Thunderbird...

I cannot share a screen shot of the duplication as that would expose the email accounts...
i have used apple mail and 2 pop accounts since... forever, and no (real) issues.

the problems you are having are not typical, but worth exploring. and you can always call apple for help.

when did it start? what is duplicated? check how your signatures are set up... (i have 5; 4 tied to one account, 2 tied to the other (they share one signature)... it always works correctly.

the password thing could be a server issue. are these gmail accounts? custom site accounts? icloud??

getting help with an issue is going to be a lot more satisfactory to complaining. it's not Mail in general that's messed up, it's Mail on your mac. give us more information...
 
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i have used apple mail and 2 pop accounts since... forever, and no (real) issues.

the problems you are having are not typical, but worth exploring. and you can always call apple for help.

when did it start? what is duplicated? check how your signatures are set up... (i have 5; 4 tied to one account, 2 tied to the other (they share one signature)... it always works correctly.

the password thing could be a server issue. are these gmail accounts? custom site accounts? icloud??

getting help with an issue is going to be a lot more satisfactory to complaining. it's not Mail in general that's messed up, it's Mail on your mac. give us more information...
Same here, if I remember correctly since 2003 and the same exact accounts plus four more accounts...the problem started when moved to Ventura last December. Duplicated are the mail box accounts then under My Mac the same account showing the exact emails in each account.

These are custom accounts and no it's not server issues...I have another laptop under High Sierra that gets emails, no problem
 
and you're sure you're not looking at the favorites (which are just pointers to their respective mailboxes)?

otherwise... call apple. nothing to lose...
 
and you're sure you're not looking at the favorites (which are just pointers to their respective mailboxes)?

otherwise... call apple. nothing to lose...
No favorites...why would one have a favorite email account(s)? I might just do that as it's highly upsetting, enough for me to come here and gripe...thanks for the pointer...
 
Can you send a blurred out screenshot of what you’re seeing? I think that would help us solve your issue.

Have a look at the first page of the Mail user guide.


In the screenshot, is that what you’re seeing? If so it’s not a duplicate of the account.

You have one inbox at the top, to either view the separate mailboxes or both accounts in one. Then you have the accounts listed below to see the inbox and any associated folders with those accounts.
 
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Definitely expected this to be about how using Mail is so so so slow in Ventura. The same mail accounts and database takes at least 10x longer to search now than in MacOS 12, and the app hangs for a few seconds at a time constantly. Since upgrading, I've basically stopped checking email on Mac, the experience it soo miserable. So even though I'm the kind of person to do 90% of my texting from Mac, I now only check and answer emails from my phone.
 
No favorites...why would one have a favorite email account(s)? I might just do that as it's highly upsetting, enough for me to come here and gripe...thanks for the pointer...
so you're not seeing this upper right? because it defaults there, and these folders are just aliases for the folders on your mac...


Screenshot 2023-04-20 at 10.00.29 PM.png


Screenshot 2023-04-20 at 10.00.36 PM.png
 
Can you send a blurred out screenshot of what you’re seeing? I think that would help us solve your issue.

Have a look at the first page of the Mail user guide.


In the screenshot, is that what you’re seeing? If so it’s not a duplicate of the account.

You have one inbox at the top, to either view the separate mailboxes or both accounts in one. Then you have the accounts listed below to see the inbox and any associated folders with those accounts.
Okay, this screen shot could explain: all mailboxes (when the drop down arrow selected) appear again where the second purple arrow as mailboxes on "my mac." This is an unnecessary duplication and could be confusing as well as uncool.
I deleted the icloud email as I use Mail strictly for business. I want each email account to have their own inbox, draft, sent, trash, etc., like previously. Does this makes sense?
Screenshot 2023-04-24 at 9.15.09 AM.png
 
so you're not seeing this upper right? because it defaults there, and these folders are just aliases for the folders on your mac...


View attachment 2191474

View attachment 2191475
Yes, but the favorite is silly, and the my mac is the duplication, even silly too. Where else can it be? It's like the software developers had nothing better to do while chewing, blowing bubble gum nonsense. It's like putting a favorite sticker on one's house or apartment mail box...who cares!
 
Yes, but the favorite is silly, and the my mac is the duplication, even silly too. Where else can it be? It's like the software developers had nothing better to do while chewing, blowing bubble gum nonsense. It's like putting a favorite sticker on one's house or apartment mail box...who cares!
i do. i like having some of my mail folders within easy reach, and the rest are tucked away on my mac... making favorites a great tool in apple mail (for me, anyway).
 
For a lot of users it’s extremely useful, however what you can do is right click on anything listed in favorites and remove it.

You can also click on the drop-down arrow on the left to show all of the individual mailboxes.
 
i do. i like having some of my mail folders within easy reach, and the rest are tucked away on my mac... making favorites a great tool in apple mail (for me, anyway).
I didn't even notice the favorite badge until you mentioned it...maybe Apple could have a switch in mail to use as a business or personal.
 
Yes, but the favorite is silly, and the my mac is the duplication, even silly too. Where else can it be? It's like the software developers had nothing better to do while chewing, blowing bubble gum nonsense. It's like putting a favorite sticker on one's house or apartment mail box...who cares!
I think you just don't understand what you're looking at.

Favourites are just what they sound like. It's a collection of stuff you're most interested in. If you don't like being stuff there, right click on it and make it go away.

Screen Shot 2023-04-24 at 11.34.13 AM.png



If you remove everything from "Favorites", would will be left with more or less what I think you're describing you want.

You can remove All Inboxes, VIPs, All Sent, All Drags and Flagged by right clicking on each one and removing it from Favourites. Then you will just have all of your mail in individual areas and you and check each one individually, without any of them feeling like the others are getting special treatment.

You can also collapse favorites to hide the details - or even move it to the bottom of the email listing.

Screen Shot 2023-04-24 at 11.45.04 AM.png


"On My Mac" is just what it sounds like. The only place stuff with that designation is on your Mac. Stuff NOT in there can exist on mail server somewhere, IN ADDITION to being on your Mac. For example....if your mail service is accessible via a webmail site somewhere, when you log into that site, you will see your various mail boxes that are NOT listed as being "On My Mac", but not the ones that are "On My Mac".
 
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After all these years, it seems that I may jump ship in favor of Outlook...

Why duplicate accounts?
Works fine here.

And I use Outlook for my day job. If you think Mail is awful, wait until you try to use Outlook. 😀
 
so, has the OP determined whether there are actual dupes of everything, or they were just viewing the favorites and the 'on my mac' folders?
 
so, has the OP determined whether there are actual dupes of everything, or they were just viewing the favorites and the 'on my mac' folders?
If I'm reading all this correctly, they were just viewing favorites. The screenshot that was added above shows a structure that's existed for years in Mail. Personally, I love having All Inboxes (and the various other "All's") in favorites.
 
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I think you just don't understand what you're looking at.

Favourites are just what they sound like. It's a collection of stuff you're most interested in. If you don't like being stuff there, right click on it and make it go away.

View attachment 2193015


If you remove everything from "Favorites", would will be left with more or less what I think you're describing you want.

You can remove All Inboxes, VIPs, All Sent, All Drags and Flagged by right clicking on each one and removing it from Favourites. Then you will just have all of your mail in individual areas and you and check each one individually, without any of them feeling like the others are getting special treatment.

You can also collapse favorites to hide the details - or even move it to the bottom of the email listing.

View attachment 2193018

"On My Mac" is just what it sounds like. The only place stuff with that designation is on your Mac. Stuff NOT in there can exist on mail server somewhere, IN ADDITION to being on your Mac. For example....if your mail service is accessible via a webmail site somewhere, when you log into that site, you will see your various mail boxes that are NOT listed as being "On My Mac", but not the ones that are "On My Mac".
Thanks for chiming in...my point is: I didn't create any favorites...I merely import from another Mac via migration which had just mailboxes, send, flagged, junk, and trash. So, I deleted that and recreate accounts again (that turned into a headache) downloading 23,000 email from 2016. Then., the repeated asking for password every couple of weeks despite only myself can log in via biometric. What's the sense of the Internet account in the system and the finger ID then?

I use POP so the email can only exist in the mail client after leaving the server...so the on my Mac is pointless. I will definitely delete the favorite as it does not have a place in a business environment.
 
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