Apple Targeted in Multi-State Consumer Protection Investigation

[wood1208]

One constructive class action law suit that I like to see is once Apple sells device than it does not have right to lock it if customer forgets it's long six digit code. Few years back Apple did not have clear mechanism like android to reset it's devices to factory default and no article on there web site how to do when handing over device to someone like gift or sell on Craiglist,ebay, etc. Now, it is better but what about those devices that are already bricked ? Apple needs to help unbricked or pay compensation.

 

[Thrutheroofnunderground]

$10 says its for iPhone advertising making the phone appear waterproof.

In a lot of ways it practically is though. How many ridiculous stories are there of a phone (not even a newer one) being dropped in a river, found days/months later, and it still works? I def. don't love a lot of things apple does (a LOT), but they seem to do a good job of water resistance with their newer phones.

 

[Williesleg]

Forcing you, eh?

Yeah, I made the mistake of buying TV shows, movies and music off of iTunes when it was good. Now I need an Apple device to keep my content.

 

[Marshall73]

One constructive class action law suit that I like to see is once Apple sells device than it does not have right to lock it if customer forgets it's long six digit code. Few years back Apple did not have clear mechanism like android to reset it's devices to factory default and no article on there web site how to do when handing over device to someone like gift or sell on Craiglist,ebay, etc. Now, it is better but what about those devices that are already bricked ? Apple needs to help unbricked or pay compensation.

You have always been able to reset a device through iTunes if you forget your passcode. This from day one of release. The only thing that ‘bricks’ a device is if you forget your iCloud password And even then a call to Apple can fix this, unless you have a stolen iPhone.

 

[Gasu E.]

I'm genuinely curious how they would've deceived customers though -- unless it has something to do with the weird trade in marketing pricing stuff that is never all that clear at face value but that wouldn't just relate to a few states.

"A few states" is a red herring-- it means only a few states have chosen to actively investigate them, not that they might have violated the law in only a few states.