Apple Technician Question(s)

Discussion in 'Community Discussion' started by anonymust, Mar 24, 2013.

  1. anonymust macrumors member


    Sep 20, 2010
    in a house
    I've been thinking about it for a while.

    Since my first Macbook I fell in love with the products.

    I think its time for me to get Apple certified.

    But where should I start is the question?

    What do I need to know in order to get a job at an Apple Store or the Genius Bar??

    I;ve found one book online called 'OS X Lion Support Essentials'..

    What kind of exams do they have in order to be certified?
  2. tech4all macrumors 68040


    Jun 13, 2004
    Was it really necessary to make two threads?

    But to answer your question, I would assume you need to know Apple products beyond what the cause usual would know. aka: computer nerd.

    Where to start? At the bottom. Retail is always the bottom IMO. Then work your way up.
  3. 4JNA macrumors 68000


    Feb 8, 2006
    looking for trash files
    doesn't take a genius.

    at least since Dec 2012 judging by the other identical thread...

    part of being a good tech is the ability to solve problems. like finding info on Apple training. i might recommend the 'site map' on which would eventually lead you to '' as a decent place to start.

    identify the problem, isolate the problem, resolve the problem. repeat as necessary. best of luck.
  4. MrMacMack macrumors 6502a

    Oct 24, 2012
  5. tekboi macrumors 6502a


    Aug 9, 2006
    It's very hard to jump to being a Apple Genius without any prior work history with Apple. I'm pretty sure they are not just hiring people off of the streets for those positions. They are usually internally for those positions.

    So yeah... retail... i'm afraid.

    *this is what was told to me by an Apple Store Manager*
  6. anonymust thread starter macrumors member


    Sep 20, 2010
    in a house
    Well then Retail it will be..

    I've got quite a social background, and to be honest some of the retail guys I've seen in the store are a bit boring, they seem as if they hate their jobs (maybe they do) but hey..

    I'm going to start from the bottom

    P.s. What do you think is up for Apple's future? All great companies cant be on the top forever! ... Over the past 5 years I think apple has really shined bright among all other tech companies! the.. I thin the iPhone is what brought apple where it is today!
  7. yg17 macrumors G5


    Aug 1, 2004
    St. Louis, MO
    That's because it's retail. Working at an Apple Store is just polishing the turd that is a retail job. But at the end of the day, it's retail and all retail sucks.

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