Apple Telephone Support for Lion?

Discussion in 'Mac OS X Lion (10.7)' started by martosprint, Jul 23, 2011.

  1. martosprint macrumors 6502

    Joined:
    Jun 1, 2010
    Location:
    Florida
    #1
    If and when I download Lion onto my computer and I run into a major problem, will I be able to get Apple's telephone support help? My iMac is over 3 years old and applecare has already run out by six months. Would they over the phone stick with me until my problem is resolved? Also if it cannot be resolved will they help me to get back to my snow leopard version?
    Thanks for a reply
     
  2. btbrossard macrumors 6502a

    Joined:
    Oct 25, 2008
    Location:
    Chicagoland
    #2
    From Apple.com:


    Purchased from the Mac App Store

    Mac OS X Lion purchased from the Mac App Store includes complimentary support for the first 90 days of product ownership. After that time, support coverage is based on the Apple hardware product on which you are using Mac OS X Lion. Depending on your product's coverage, you may need to pay for support.
     
  3. martosprint thread starter macrumors 6502

    Joined:
    Jun 1, 2010
    Location:
    Florida
    #3
    Okay thanks for the reply. So I assume then that there will be telephone support for up to 90 days then. Thanks 
     

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