Apple telling me i'll void the warranty????

[Skydiver32]

I called an Apple store, wondering if they had the new macbooks in? Chicago doesn't, NY does.

Anyway, the girl said that if I change the ram or memory by myself and and something goes wrong I void the warranty. Now I'm not sure if she meant that in the process I stick a knife in the computer, or if 5 months from now I need routine work, and they'll void the warranty.

Called Apple online. They said I had to bring it in to the store for them to do it.

WTF??? is this a new policy or people just uninformed?

 

[Neon1234]

Not sure about that, I believe it's if you damage your computer in the process of changing ram that you void the warranty. Not the process itself.
Otherwise apple wouldn't have a step by step guide showing you how to change it on their website.

Try contacting someone else from apple.

 

[jshelton]

I called an Apple store, wondering if they had the new macbooks in? Chicago doesn't, NY does.

Anyway, the girl said that if I change the ram or memory by myself and and something goes wrong I void the warranty. Now I'm not sure if she meant that in the process I stick a knife in the computer, or if 5 months from now I need routine work, and they'll void the warranty.

Called Apple online. They said I had to bring it in to the store for them to do it.

WTF??? is this a new policy or people just uninformed?

She was likely a rat for Gates and Co.

 

[MacModMachine]

I called an Apple store, wondering if they had the new macbooks in? Chicago doesn't, NY does.

Anyway, the girl said that if I change the ram or memory by myself and and something goes wrong I void the warranty. Now I'm not sure if she meant that in the process I stick a knife in the computer, or if 5 months from now I need routine work, and they'll void the warranty.

Called Apple online. They said I had to bring it in to the store for them to do it.

WTF??? is this a new policy or people just uninformed?

yawn....

same apple warranty policy still stands...

you damage it when you open it...no warranty.

you can replace ram / hdd but the replaced product and the old removed original product will be void of warranty.