I know it because I read it on the Internet.
That "complete mess" just recently became the most valuable company in the world. Set the record for most revenue ever. Just reached almost a quarter trillion, yes that's TRILLION, dollars in cash. Just reached almost 100% of the entire cell phone industry profits. Is setting records with its just released MacBooks. Is having the best quarter ever for the Apple Watch. Is selling the most popular consumer product this holiday season. Has people lining up to buy the new Airpods which are getting rave reviews across the board. Just reached almost 75% of the entire US market for Apple Pay. Services will become the equivalent of a Fortune 100 company this year, and their Services revenue just eclipsed ALL of Facebook's revenue this year. It's wireless sales now are the largest in the world and they own over 60% of the premium headphone market as of this year. Apple music went from zero to number 2 in the entire world this year at a rate that took Spotify many more years to reach. Yes a complete mess.
Elsewhere, I read that Elvis faked his death and is secretly running Apple Music.
Apple is making a lot of money, profit alone doesn't define a company. When the hard core Apple fanatics start complaining, it's like a canary in a coal mine. We see that things are not right at Apple. It might take a few years for that to transfer to market share and profits, but it will come back to haunt Apple if they do not get this fixed. Once Apple looses it's hard core customers, they will be nothing more than an itoy company with trendy customers who will drop Apple as soon as the next "cool" thing is out.