Apple Thailand Iphone 6 no glass repair option

[kreach]

Just discovered, that if you need to get the glass replaced, even if within warranty period, there is no option offered;

Actually, yes, they do offer for a cool ~ 400$, they will take your phone and 3 weeks later give it back repaired / replaced! This was confirmed by apple support;

Something we might need to factor in before buying in Thailand online!
Of course, this is not something told or informed to us when we buy it;

 

[ckc]

Just discovered, that if you need to get the glass replaced, even if within warranty period, there is no option offered;

Actually, yes, they do offer for a cool ~ 400$, they will take your phone and 3 weeks later give it back repaired / replaced! This was confirmed by apple support;

Something we might need to factor in before buying in Thailand online!
Of course, this is not something told or informed to us when we buy it;

What model phone do you have?
A year ago the Apple Service Centre in Chonburi (city) replaced the screen of an iPhone 5s for me at the cost of 4000Baht.

 

[kreach]

What model phone do you have?
A year ago the Apple Service Centre in Chonburi (city) replaced the screen of an iPhone 5s for me at the cost of 4000Baht.

Iphone 6;
No option, So far confirmed by Apple Thailand online support, Apple designated service option iServe; 13k thb for w replacement phone in 3 weeks.

 

[MacHead84]

You should always buy the iPhone directly from Network operator like TRUE. They give 1 Year warranty.

 

[C DM]

You should always buy the iPhone directly from Network operator like TRUE. They give 1 Year warranty.

Isn't the warranty a manufacturer warranty and not a carrier (network operator) one?

 

[MacHead84]

Not in Thailand really. In Thailand are no Apple stores.

 

[karmatourer]

Not in Thailand really. In Thailand are no Apple stores.

There was in Pattaya when I lived there.

 

[MacHead84]

There was in Pattaya when I lived there.

This are authorized resellers.

 

[karmatourer]

There was nothing BUT Apple products in the store located in the biggest mall in Pattaya.

 

[Davidglenn]

There was nothing BUT Apple products in the store located in the biggest mall in Pattaya.

They are Apple resellers not Apple stores
When my MBP needed repairing under AppleCare I was sent to an authorised Apple repairer. They had to get the parts from Singapore. Maybe the authorised Apple repairers only repair computers not phones. But I would be surprised if that was the case.

Looking on the Apple site there are authorised iPhone repairers in Pattaya
https://locate.apple.com/th/en/service/?pt=3&lat=12.910336&lon=100.8850169&carrier=True%20Move