Apple to Fix Camera Glitch Affecting iPhone Air and iPhone 17 Pro

[MacRumors]

Apple is planning to release a fix for an iPhone Air and iPhone 17 Pro camera bug that causes black boxes to appear in photos. CNN Underscored's Henry Casey discovered the issue in an iPhone Air review when snapping photos at a concert.

He said that one out of every 10 images taken with the iPhone Air or the iPhone 17 Pro had "small blacked-out portions, including boxes and parts of white squiggles" that showed up from the LED board at the event.

Image taken by CNN Underscored's Henry Casey​

Apple told Casey that it's an issue that can occur in "very rare cases when an LED light display is extremely bright and shining directly into the camera." Apple has a fix, and plans to release it in an upcoming software update.

Apple did not provide a timeline on when the software update might be released, but the new models are set to launch on Friday, September 19.

Article Link: Apple to Fix Camera Glitch Affecting iPhone Air and iPhone 17 Pro

 

[yukari]

Hope it gets fixed before the shipping date of 9/19

 

[zenmacx]

It remains a curiosity how with all the resources this company has, that issues like this escape quality control.

 

[orsev]

It remains a curiosity how with all the resources this company has, that issues like this escape quality control.

Especially from a concert of all things; as much as I hate it, probably the thing you see most at any live event nowadays.

 

[relaxedpanda]

If only the majority of Apple’s QA teams were not previous Apple Retail employees……………….

 

[t0rqx]

Glad I cancelled my iPhone 17 preorder.

Apple is just going to implement some AI code that replaces the box with the colour of surroundings. Basically photoshop the fly. Or they gonna downgrade the performance with a software update. Just like they did with ANC on the Airpods.

A friend just used a light into his new iPhone 17 Pro camera he got from the store he works this is how his photo looks like:

 

[BGrifter]

oh sure, the Air and the Pro get squiggles and boxes while the base iPhone 17 is out in the cold.

Apple always trying to price ladder me up to the squigglier phone.

 

[Plutonius]

It's a feature. AI editing your photos when you take them .

 

[ctcwired]

This appears to be a similar glitch to what some RED cameras used to do in their HDRx mode, when combining multiple shutter exposures into a single image for better dynamic range.

I'm guessing the lines are from some kind of sharpening algorithm that got scaled or timed incorrectly, and the black spot is a failed merge of different exposure in that spot. Concerts can be quite flashy and cause things like shutter speed to change rapidly, so I'm guessing something in the pipeline lagged a bit too much.

 

[Love-hate 🍏 relationship]

what the hell. how does this pass qc

 

[aries81]

Especially from a concert of all things; as much as I hate it, probably the thing you see most at any live event nowadays.

actually glad to see this happening.

PUT YOUR EFFING PHONES AWAY AT CONCERTS

 

[orsev]

actually glad to see this happening.

PUT YOUR EFFING PHONES AWAY AT CONCERTS

Hopefully they don’t fix it and 26 is hailed as the best thing to happen to live music in decades.

 

[FunkyTang]

Ouch, think we’ll see an updated day 1 update?

 

[Hammerd]

One out of every 10 images are affected.
Apple is so behind, dang.
And liquid glass is atrocious

 

[Mazda 3s]

One out of every 10 images are affected.
Apple is so behind, dang.
And liquid glass is atrocious

My boss calls it Liquid Ass, and I giggle every time

 

[Hammerd]

My boss calls it Liquid Ass, and I giggle every time

Someone have watched SAMTIME’s latest video 😆

 

[jayducharme]

"This is the best camera we've ever released on an iPhone, now with automatic image censoring!"

 

[imlynxy]

"Just avoid holding it in that way."

 

[frenchcamp49er]

Are they also going to release a fix for those that lost the use of the messages app?

 

[CocktailHour]

Dang you, LEDs! 😄

 

[jmranger]

Maybe this will allow them to figure out and fix a very similar issue affecting older phones. Although to be honest, most reports are a few months old at this point, so maybe it's been fixed already.

https://www.reddit.com/r/iphone/comments/1fp4dia/black_squares_appearing_over_images_ios18

https://www.reddit.com/r/iphone/comments/1h7akb2/black_rectangular_patch_in_few_photos

https://www.reddit.com/r/iphone/comments/1jixmya/iphone_15_black_square_on_images

https://discussions.apple.com/thread/255983749

 

[FatLouie]

Dat ain't no bug! Dat's a feature. Apple has managed to peer across the dimensional divide, and we are seeing images of the 'ghost' audience watching the concert. Geez....

 

[Unregistered 4U]

oh sure, the Air and the Pro get squiggles and boxes while the base iPhone 17 is out in the cold.

Apple always trying to price ladder me up to the squigglier phone.

I know, FORCING me to walk right on up that ladder to get the version that allows you to see phantasmi…

I mean squiggles. Hope they fix it for those folks that don’t want to see squiggles.

 

[ThrowerGB]

The article says "Apple has a fix, and plans to release it in an upcoming software update." and "Apple did not provide a timeline on when the software update might be released"
Is this is a real statement from Apple or is it an interpretation by a reporter/editor?
If Apple really said this, how can they get away with "we have a fix but aren't telling you when we'll release it.
We have your money! You're just going to have to accept a flawed iPhone because we don't care about you."

 

[ApAx]

It's so very rare that it was reported during pre-sale with a fix already in the works...