WHY are they crowded? Because the stores are used like Mini Theme Parks, full of kids playing with everything/hanging out ect. Have you ever wanted to actually go and evaluate one of the products? You have to wait until little kids have finished, literally line up to look at an iPad or something because there are kids just standing there playing with them. I would be interested to learn Apple's 'bigger picture' reasoning for letting these stores become total zoos crowded with brats who are not buying anything. BTW: They are not tourists, these stores get crowded out with local kids who have nowhere to go so they hang out at the mall, particularly the Apple Store online and playing with all the free toys.