Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Apple to Provide Refunds for Notebook Power Adapters?

iam:Caine said:
What a ridiculous response from Apple. Isn't that how they are designed with the little wings that pop out so you can wind it up?
Click to expand...

Sure is! I was very surprised to find out NOT to wrap around these wings which of course is their sole purpose. They need to fix this once and for all. I personally like the design with the wings, BUT they need to use better quality wiring so this does not happen.

In all the electronics I have ever had I have never had an external power cord just melt and spark and at my age I have had and have currently many external wall warts/power bricks.

One would think Apple would have nipped this in the bud a longggggggggg time ago.

My worst fear would be a fire caused by this. :(
 
Kyle? said:
I'm curious if this is just for the yo-yo adapters, or are the block designs covered by the lawsuit as well? I had a yo-yo adapter fail quite a while ago (sparking and so forth), but I can't recall if they replaced it under warranty or not. I'll have to see if I have any records from back then.
Click to expand...

FWIW, my old iBook/500's original yo yo adaptor freyed at the base (no sparking or melting) and Apple replaced it with the square model a solid 2 years after warranty expired. For free. I simply called Apple, explained my situation & they took action.

That said, I find both power adaptor designs to be pretty poor.
If function leads design (as it should), then these designs are faulty.
My $.02.
 
My PowerBook is on its 3rd power adapter... original, replacement, replacement 2.

My MacBook Pro is on its 4th power adapter... original, replacement, replacement 2, replacement 3, and now the one I just purchased.

Maybe Apple's next generation computers will have some quality (read: THICK) components. Screw thin.
 
MrCrowbar said:
Apple doesn't license the Magsafe connector at all, so good luck getting a third party Macbook power brick.
Click to expand...

That is one reason why I asked for the link from the below post:

Originally Posted by ParisParamus
I own three or four non-Apple adaptors: one for the office, one for my bag, one for home. They're 40% less expensive, and don't crap out easily.
 
iam:Caine said:
Then you got lucky. My beef wasn't really with having to pay for a new one, but how I was treated like an idiot for the problem. Yet if you google "Magsafe problems", or anything similar you get http://www.appledefects.com/?cat=33 so I'm guessing that this is a big problem.
Click to expand...

Yeah, I was, or maybe that store is just really bad. :(

I never looked for it but I could guess that Magsafes were a problem for Apple, I don't remember where I read this or why I was reading it (it was Summer 2006 before I bought my first Mac) but I remembered a story of a Magsafe frying someone's Mac and Apple gave him a new one in exchange for taking the photos down. I also saw someone else walking out with a new Magsafe when I was arriving at the Genius Bar for a new one, which of course gave me hope that it would be replaced easier but didn't give me much hope for it lasting long, the other one's LED would turn off all the time, and on both magsafes it always seems like the wire between the magsafe port and the brick is going to peel off of the brick. I don't think they're random problems either, I think the wire is just well, fragile. After obtaining the new one I've treated the wire as if it were more fragile than glass and so far it's been OK.

Sebastian
 
Im curious as to what sort of proof they are going to require. I'm still using my Tibook daily and in its 6 year lifespan is now on its 3rd power adapter. Both caught fire and apple refused to replace them.

Unfortunately, this is about 4 years ago. I certainly don't have any receipts from the new adapters from 4 years ago and they won't have me in the system since I did not have apple care.

Reminds me of the last time the iPod battery had a recall and they wanted my original purchase receipt from 2002.
 
magsafe does it as well!

I got a macbook with the magsafe and it completely burnt through my cable good jopb this post made me look at my adapter otherwise my house would have burnt down by now. I'm just wondering if it is possible for me to complain to apple and get some kind of compensation for the near burnt house experience ?? I had my macbook for two years, replaced it once, I had to send my macbook in 7 times, I think that is just too many for a laptop. Never buy an apple when it just came out during the first week! What do you guys think would they be kind enough to replace my macbook again? Cause I want to change to macbook pro if they do and I'll pay extra for it. (it is what I'm hoping for at least :p)
 
suzy2008 said:
http://www.gordonvapple.rosenthalco.com/index.html

They sent me an email this morning. I have a G4 Powerbook and I am on my replacement power adapater. The first one broke because of the cable snapping . It was still under apple care and they did nothing! So did anyone else get this email?

Suzy
Click to expand...

I got this email. I'm believing it's legitimate, but all this legal terminology goes right over my head. The good thing is that I practically save every box/gadget I have broken or not, so I still have the power adapter box, and recipt, and the broken power adapter is in the box. It says a bunch of stuff about if you have a UPC send that in. Do they want like one of many barcodes off the power adapter box or do they want a receipt or what?
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back