Apple TV 2 (2010) - "Not Authorized To Play This Content"

Discussion in 'Apple TV and Home Theater' started by boltjames, Oct 6, 2010.

  1. boltjames macrumors 601


    May 2, 2010
    Everything else works fine. Wireless networking, Apple Remote, YouTube, streaming content from notebook, etc.

    But when I try to stream a TV show that I paid for a year ago, I get this "unauthorized" error message. What gives? I paid my $2.99. I want to watch an episode of Mad Men. It's on my notebook, it plays fine there, I'm signed in with my appleid properly. Why will my ATV2 play ripped movies but not TV shows I paid $ for?

    Help. TIA.

  2. ngenerator macrumors 68000


    May 12, 2009
    USG Ishimura
    Hmm.. I would have expected Entourage out of you. Actually, Mad Men sounds just about right, nvm :)
  3. Chwisch87 macrumors 6502

    Sep 30, 2008
    Where did you buy the show from? iTunes? Amazon?
  4. KD35 macrumors newbie

    Jun 1, 2010
    In your itunes library is the selected movie "checked"?? If its not checked, I dont believe it will play on the ATV...
  5. boltjames thread starter macrumors 601


    May 2, 2010
    Solved the problem. Here's the fix for those who search in the future:

    Unbeknownst to me, one of my kids authorized his notebook to my account and it de-authorized mine. There's a 5 computer limit for authorizations, we exceeded it. By choosing "de-authorize all computers" and then re-authorizing them each one-at-a-time, we got ourselves right again.

    So if you try to stream an iTunes purchased TV show from your notebook without checking to see if your notebook is authorized, you get the "unauthorized content" error message. On a computer, when you try to watch one of these shows it gives you a longer error message that explains the need to re-authorize yourself; on the ATV, its an ambiguous one.


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