Apple TV 2. gen, dead?

Discussion in 'Apple TV and Home Theater' started by zawyer, Sep 8, 2011.

  1. zawyer macrumors newbie

    Sep 8, 2011

    Just got my Apple TV and was about to run through the initial setup when it all of a sudden just died. Now the white LED light wont turn on,

    Tried to unplug, wait 30 sec, plug back in.
    Tried to connect it to a mini USB and open it in itunes, but it doesnt find the Apple TV.
    Tried to connect it to a mini usb AND the power cord, but still nothing.
    Tried holding down "down+menu" for 15 seconds, still nothing.

    Any tips?
  2. blueroom macrumors 603


    Feb 15, 2009
    Toronto, Canada
    Why are you connecting it to iTunes via USB?

    Exchange it.
  3. zawyer thread starter macrumors newbie

    Sep 8, 2011
    Was told you could restore it if you connected it to itunes.

    Well, problem #1: I live in Norway and got the Apple TV in the US. (They dont sell Apple TV in Norway).
  4. VABuckeye macrumors newbie

    Sep 1, 2011
    Sounds like you fried the power supply. Power conversion issue probably?
  5. KevinC867 macrumors 6502a

    Jun 8, 2007
    Saratoga, CA
    The very small print on the bottom of the ATV2 says that it can take 100-240V, 50-60 Hz. So, the Norwegian power source is probably not the problem.
  6. KevinC867 macrumors 6502a

    Jun 8, 2007
    Saratoga, CA
    That doesn't sound good. There is one more thing you can do to look for any sign of life. Connect it again to a Mac with the USB cable. Then launch System Profiler and click "USB" to see if the system sees any life on the USB bus. Here's what I see from mine:

    Apple Mobile Device (Recovery Mode):
    Product ID: 0x1281
    Vendor ID: 0x05ac (Apple Inc.)
    Version: 0.00
    Serial Number: CPID:8930 CPRV:20 CPFM:03 SCEP:01 BDID:10 ECID:000003E851122DF6 IBFL:01 SRNM:[C7RDXUZ2DDR5]
    Speed: Up to 480 Mb/sec
    Manufacturer: Apple Inc.
    Location ID: 0xfa200000 / 2
    Current Available (mA): 500
    Current Required (mA): 500
  7. HellDiverUK macrumors 6502

    Oct 24, 2009
    Belfast, UK
    Most probably not. :rolleyes:

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