Apple TV 2. gen, dead?

Discussion in 'Apple TV and Home Theater' started by zawyer, Sep 8, 2011.

  1. zawyer macrumors newbie

    Joined:
    Sep 8, 2011
    #1
    Hi!

    Just got my Apple TV and was about to run through the initial setup when it all of a sudden just died. Now the white LED light wont turn on,

    Tried to unplug, wait 30 sec, plug back in.
    Tried to connect it to a mini USB and open it in itunes, but it doesnt find the Apple TV.
    Tried to connect it to a mini usb AND the power cord, but still nothing.
    Tried holding down "down+menu" for 15 seconds, still nothing.


    Any tips?
     
  2. blueroom macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
    #2
    Why are you connecting it to iTunes via USB?

    Exchange it.
     
  3. zawyer thread starter macrumors newbie

    Joined:
    Sep 8, 2011
    #3
    Was told you could restore it if you connected it to itunes.

    Well, problem #1: I live in Norway and got the Apple TV in the US. (They dont sell Apple TV in Norway).
     
  4. VABuckeye macrumors newbie

    Joined:
    Sep 1, 2011
    #4
    Sounds like you fried the power supply. Power conversion issue probably?
     
  5. KevinC867 macrumors 6502a

    Joined:
    Jun 8, 2007
    Location:
    Saratoga, CA
    #5
    The very small print on the bottom of the ATV2 says that it can take 100-240V, 50-60 Hz. So, the Norwegian power source is probably not the problem.
     
  6. KevinC867 macrumors 6502a

    Joined:
    Jun 8, 2007
    Location:
    Saratoga, CA
    #6
    That doesn't sound good. There is one more thing you can do to look for any sign of life. Connect it again to a Mac with the USB cable. Then launch System Profiler and click "USB" to see if the system sees any life on the USB bus. Here's what I see from mine:

    Apple Mobile Device (Recovery Mode):
    Product ID: 0x1281
    Vendor ID: 0x05ac (Apple Inc.)
    Version: 0.00
    Serial Number: CPID:8930 CPRV:20 CPFM:03 SCEP:01 BDID:10 ECID:000003E851122DF6 IBFL:01 SRNM:[C7RDXUZ2DDR5]
    Speed: Up to 480 Mb/sec
    Manufacturer: Apple Inc.
    Location ID: 0xfa200000 / 2
    Current Available (mA): 500
    Current Required (mA): 500
     
  7. HellDiverUK macrumors 6502

    Joined:
    Oct 24, 2009
    Location:
    Belfast, UK
    #7
    Most probably not. :rolleyes:
     

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