I did not use my Apple TV for a period of time (lost the remote) Now my Apple TV seems to be in a permanent sleep mode. I have tried changing the battery in the remote, unplugging the Apple TV, plugging in the Apple TV to the computer via micro usb. Itunes does not recognize the device. I have also tried holding down the menu button and the menu button + the down button--per previous tips. I can't go to the Genius Bar due to the COVID-19 pandemic. Any other ideas?