Apple tv 3 help

Discussion in 'Apple TV and Home Theater' started by camilyyy, Mar 4, 2013.

  1. camilyyy macrumors newbie

    Joined:
    Mar 4, 2013
    #1
    I have just bought the apple tv today and I'm trying to watch videos from my itunes library I have videos in the original .AVI format and I converted them to mp4 using handbrake on the apple tv 3 preset I have an hd tv as well as a macbook pro using os lion that i bought two years ago.

    Point is when I try to play the movies on my tv they dont load ( they play just fine on my macbook pro through itunes) and I get an error message. I don't know if this exact question has been asked before but I looked around and couldn't find a match.

    Do i need to fix my presets on hand brake etc? what should I do?
     
  2. Pyromonkey83 macrumors 6502

    Joined:
    May 24, 2009
    #2
    What exactly is the error message you are receiving? A little more info on the file sources and things would certainly help as there could be a million reasons for your issue.
     
  3. camilyyy thread starter macrumors newbie

    Joined:
    Mar 4, 2013
    #3
    It tells me there is an error loading. I don't know what you mean by file source? It was originally an avi and I converted it using handbrake with the appletv 3 setting with the presets it has
    video codec: h.264
    ref frames: 3
    b-frames: 3
    rf: 20
    large file checked.
    format mp4 file

    then i dragged it onto my iTunes and it copied fine if I click play it plays fine on my iTunes so i know it isn't that it's corrupted since I know that's an AVI problem.
    but when I play it on my apple tv I get the aforementioned error message
     
  4. camilyyy thread starter macrumors newbie

    Joined:
    Mar 4, 2013
  5. FreakinEurekan macrumors 68040

    FreakinEurekan

    Joined:
    Sep 8, 2011
    Location:
    Eureka Springs, Arkansas
    #5
    You never actually mentioned the error message - what error are you getting? "There is an error loading" precisely or is that paraphrasing?
     

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