Apple TV 4 - Bricked from Factory?

Discussion in 'Apple TV and Home Theater' started by NicoleH, Dec 11, 2016.

  1. NicoleH macrumors newbie

    Joined:
    Dec 11, 2016
    #1
    We ordered an ATV4 (our 3rd) from Apple and received it on Thursday. Went to plug it in today, and it just rapidly blinks - nothing is on the screen.

    Do I have any options other than buying a USB-C cable to attempt to factory reset my brand new device or returning it to Apple?
     
  2. benjitek macrumors 6502a

    benjitek

    Joined:
    Sep 23, 2012
    #2
    Your best bet would be to contact AppleCare tech support, they may be able to walk you through some sort of non-standard reset. At the very least, they'll provide the best option for proceeding.
     

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