The new USB-C charging remote leaves much to be desired. There is no way to see if remote is actually charging (no indicator light or LED. Only through the software can you see the charge level.
When setting up new Apple TV 4K yesterday my remote was not even recognized!
This step is what worked for me:
f your remote still isn't working as expected, try restarting your remote.
I found this link which helped.
support.apple.com
When setting up new Apple TV 4K yesterday my remote was not even recognized!
This step is what worked for me:
f your remote still isn't working as expected, try restarting your remote.
- Press and hold the TV/Control Center button
and the Volume Down button
at the same time. Hold the buttons down for about 5 seconds, or until the status light on your Apple TV turns off and on again.
- Release the buttons. Then wait 5 to 10 seconds for a Connection Lost notification to appear on your TV screen.
- Wait while your remote restarts. When the Connected notification appears, you can use your remote.
I found this link which helped.
If your Siri Remote or Apple TV Remote isn't working - Apple Support
If your remote isn't working as expected, first try pairing your remote to your Apple TV. If your remote still isn't working as expected, trying restarting your remote, or check your remote signal strength.